Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1955% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Review Triodos Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Triodos Bank Current account reviews (10942)

Brilliant service and brilliant ethics.

5
Service is effective - addressing all issues over the phone or online with ease. Excellent updates about their banking investments. Plenty of opportunities to get involved in ethical charitable giving. Reviewed on: 28th February 2021

Best British Bank By Boatloads

5
Great ethics and customer support. Recommend triodos to everyone - best bank out there by a mile Reviewed on: 28th February 2021

Just like a bank, but one you can be proud of!

5
Triodos has been great: a seamless switch from my old account, instant transactions on the app to keep track of ins and outs, and help on the phone if you need it. Now I know what it was like for those folks in the olden days with their gold Amex cards - except mine's a Triodos with a green leaf! Reviewed on: 28th February 2021

Ethical and efficient

5
Love being with Triodos, their customer service so personal, online banking easy to navigate and feel a heck of a lot better banking with them as they ethically invest. Reviewed on: 28th February 2021

Trustworthy, transparent, taking the environment seriously

5
A bank you can trust with using your money for good purposes Reviewed on: 28th February 2021

Knowing my money is safe and well

4
It’s just one less thing on the conscience, to know that my money is not being used to fund climate change, ecological destruction, and other nefarious deeds while I’m not using it. Triodos has great comms too, their colour of money newsletter is full of interesting stories about the work and projects they help fund. I only didn’t give them 5 stars overall because setting up a new current account was a bit cumbersome compared to other new app-only banks, which was frustrating. I would recommend triodos to anyone, however! Reviewed on: 28th February 2021

The best bank I've ever been with

5
I moved over to Triodos based on their environmental and ethical credentials, but I've been blown away by their wider service. Their customer service is always extremely helpful. They clearly take care to protect customers from scams. The online interface is simple and easy to use. I love the email updates they send that inform their customers about the kinds of projects that are being funded with our money. Fundamentally, Triodos is proving that an ethical banking model is not simply achievable, but actively desirable. Reviewed on: 28th February 2021

Great bank

5
I switched to Triodos ban last year and its the best thing i’ve done in years. I’m fed up with the big banks still funding the fossil fuel industry and I don’t want my money being used in this way. Triodos are brilliant, great customer service and ethical banking at the heart of everything they do. The big banks could learn a lot from Triodos and I’m so glad they are doing well. Reviewed on: 28th February 2021

Best banking experience in the UK

5
I’ve been with Triodos for a few years now. I switched because I was drawn to their ethical investing and approach and have been blown away by how good their customer service is compared to other banks. You speak to real people quick and you’re not just a number in a queue. Reviewed on: 28th February 2021

Simply Excellent!

5
Excellent ethical bank. My conscience is clearer. Great, friendly customer support. Secure online transactions and account management. So pleased we moved our banking to Triodos. Reviewed on: 28th February 2021

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products