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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

The best bank I've ever been with

I moved over to Triodos based on their environmental and ethical credentials, but I've been blown away by their wider service. Their customer service is always extremely helpful. They clearly take care to protect customers from scams. The online interface is simple and easy to use. I love the email updates they send that inform their customers about the kinds of projects that are being funded with our money. Fundamentally, Triodos is proving that an ethical banking model is not simply achievable, but actively desirable. Reviewed on: 28th February 2021

Great bank

I switched to Triodos ban last year and its the best thing i’ve done in years. I’m fed up with the big banks still funding the fossil fuel industry and I don’t want my money being used in this way. Triodos are brilliant, great customer service and ethical banking at the heart of everything they do. The big banks could learn a lot from Triodos and I’m so glad they are doing well. Reviewed on: 28th February 2021

Best banking experience in the UK

I’ve been with Triodos for a few years now. I switched because I was drawn to their ethical investing and approach and have been blown away by how good their customer service is compared to other banks. You speak to real people quick and you’re not just a number in a queue. Reviewed on: 28th February 2021

Simply Excellent!

Excellent ethical bank. My conscience is clearer. Great, friendly customer support. Secure online transactions and account management. So pleased we moved our banking to Triodos. Reviewed on: 28th February 2021

Great ethics, great values, great service

I chose Triodos for ethical and environmental reasons because I wanted my money to support others. But they have also proved to be an excellent bank in terms of the way that the accounts are managed, the excellent online system and app, and also their customer service. Reviewed on: 28th February 2021

Ethical and secure.

Very good service and security system. I feel much happier with my money here than with the big names. I am reassured also to see how high Triodos ranks in the ethical consumer magazine. Reviewed on: 28th February 2021

Excellent service

I'm so pleased to be banking with Triodos and knowing my money isn't being used to fund things I don't want to support. Triodos have excellent customer service and I really enjoy reading about all the fantastic projects and businesses they fund - I bought most of my Christmas presents last year through Triodos funded companies! Reviewed on: 28th February 2021

Ethical, friendly, great customer service

I wanted to change to an ethical bank and wondered how a smaller bank would compare especially not having actual branches. I found I can use the computer and app on my phone to do all transactions and they seem to have plenty of checks and balances about money transfer to ensure your money is safe. They don't have complicated offers and conditions, just a monthly charge which I am happy with. Their phone line is brilliant and some of the tricky queries I have had in setting up a second account in two names was swiftly dealt with. All their operators seem to know their systems well and funnily enough it seems more of a personal bank than a high street branch to me now. Highly recommended. Reviewed on: 28th February 2021

Sustainable banking

More people should switch to this bank offering great customer service, easy accessible online banking and a sustainable investment portfolio. A bank for a sustainable future. Reviewed on: 28th February 2021

Ethical bank

I joined Triodos to avoid using other banks that have bad reputation of investing in unethical practices. So far my experience is great and feel that I'm contributing to a greener future Reviewed on: 28th February 2021

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