Smart Money People Logo

TSB: Classic Account reviews

3.65
Based on 202 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
49%
See only 4 star reviews
20%
See only 3 star reviews
9%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

4

TSB mortgage nahhh £100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025
Herbert Appleby's avatar
Herbert Appleby

Latest lowest rating:

1

Very difficult to raise a complaint Very difficult to raise a complaint Reviewed on: 12th June 2025
Mike's avatar
Mike

About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

Review TSB: Classic Account now

Help others make smarter decisions by sharing your own experience. Write a review

TSB Classic Account reviews (202)

Great customer service

5
Very friendly and good communicators Reviewed on: 9th July 2019

Reduced Interest

5
Recently TSB have reduced the interest they pay on this account. That is my only complaint with this bank so far. Reviewed on: 23rd June 2019

A great bank with real people to talk to

5
I always get a warm friendly welcome when popping into TSB - I love the facilities for online banking too. I’ve never experienced a problem with this bank Reviewed on: 9th June 2019

No strings attached

4
I love this account, it’s basic and does what it says on the tin. No overdraught, no charges for things I won’t use. Text reminders to tell me to put money in by 2.30pm if I go over my balance and balance texts every Friday. My only gripe is trying to get statements off online is a nightmare, it’s extremely complicated compared to Barclays. This needs to be reviewed! Reviewed on: 11th May 2019

Good rate of interest

3
Switched my current account to TSB and got £100 for switching plus 5% interest on balances up to £1,500. Just found out though that interest is dropping to 3% in a few months but still better than most accounts. Reviewed on: 3rd May 2019

Very good bank

4
Front of staff very good and represent their company very well particularly during the problems they had in 2018 Reviewed on: 10th February 2019

Great Rewards

5
TSB provide interest on a normal current account which pays more than many other banks. Reviewed on: 10th February 2019

Wonderful

5
Love my a point, app is brill and staff are always very friendly Reviewed on: 10th February 2019

Internet Banking

2
I had to wait over a month for a damn code. Reviewed on: 3rd February 2019

Helpful and fast

4
I find these very helpful thay have delt with my problem fast and thoroughly Reviewed on: 13th January 2019

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from TSB?

  • Business Insurance

    from TSB 5.00 from 1 reviews
    TSB
  • Platinum Balance Transfer Card

    from TSB 4.50 from 2 reviews
    TSB
  • Cash ISA

    from TSB 4.46 from 14 reviews
    TSB
    View all products