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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.75 (202 reviews)

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3.65

Based on 202 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

49%

20%

19%

Latest highest rating:

4

TSB mortgage nahhh £100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Latest lowest rating:

1

Very difficult to raise a complaint Very difficult to raise a complaint Reviewed on: 12th June 2025

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (202)

Reliable

Been with tsb for 40 years never had a problem Reviewed on: 13th January 2019

Simple, efficient and easy to use online

Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details clear and easy to understand. Reviewed on: 13th January 2019

Great account

Great account with lots of perks Reviewed on: 13th January 2019

Easy online banking

I really like the tsb app it's so easy to access my account and make transactions Reviewed on: 13th January 2019

Just about adequate

Branch staff are wonderful but follow up phone calls are very annoying Reviewed on: 31st December 2018

Utter garbage

Poor service poor bank the only thing that works are it’s initials TSB THE SINKING BANK. Total disregard for customer even now ex customers there useless Reviewed on: 17th December 2018

Satisfied.

I feel comfortable with the provided services. Reviewed on: 14th December 2018

System collapse

The system collapse was bad but just managed to keep going. Nevertheless the whole organisation got behind the problem and fixed it. It was difficult - we’ll done TSB - you deserve to be a winner. Reviewed on: 7th December 2018

very helpful

very helpful with very esy to use web site Reviewed on: 30th November 2018

Overseas support is amazing

As a traveler, I'm constantly blown away by the overseas support provided by TSB. On more than one occasion, TSB have exceeded expectations whilst in the stressful situation of coming into a problem abroad. Thank you, TSB! Reviewed on: 27th November 2018

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