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TSB: Classic Plus Account reviews

3.85
Based on 165 reviews, last reviewed 4th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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See only 5 star reviews
54%
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23%
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6%
See only 2 star reviews
5%
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12%

Latest highest rating:

5

TSB are a friendly and helpful bank. TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy custom... Read more Reviewed on: 10th June 2024
Geoff's avatar
Geoff

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024
Geoff Heaton's avatar
Geoff Heaton

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (165)

Review of the TSB, Classic Plus Account:

Useless bank

1
This bank is not recommended the tsb app is always down and never works and the complaints department well that is useless and nonexistent please avoid at all cost Reviewed on: 13th October 2022

high interest great customer service

5
Love this account you get a great rate of 5% cashback plus interest up to £2,500.Much better current account than other providers Reviewed on: 24th December 2016

One of the better accounts

4
The account is good, it allows me to accrue a decent rate of interest on current account financing up to 2k and I typically earn the full £5 cash back on my monthly contactless/Apple Pay transactions; I think this return is considerably better than what other current account providers offer. However, my issue with TSB is telephone customer service, I never feel confident that the agent I'm speaking with really knows the detail of certain aspects of the account, including paym transacting, interest accrual and regular saver account services too. The app could be more flexible in terms of adding new payees and viewing better transaction summaries etc, these options are only available online. Overall though, this account offers decent returns and I'm unlikely to move to another provider on this basis. Reviewed on: 24th December 2016

Good in-credit account.

4
Had a lot of calls lately about my account. They are constantly blocking my ability to purchase online due to my spending and investing habits. I received a phone call from an unknown number in Elgin which I missed. A text which I replied to stating Yes the activity was made by myself followed by a home phone call 3 days later. Whilst happy with the interest rates and extre security I am getting annoyed by these blocking actions. In the summer I had to travel into the nearest branch (as none where I live) following a transfer of a large amount to another bank's online saver I opened. With the interest rate dropping in January I am considering switching to a branch within my town. Reviewed on: 24th December 2016

Current Account with Cashback & Interest

4
I've found the TSB Current Plus account to be a great addition to my finances - with interest on cash balances upto £2000 plus cashback from contactless debit card spend - it's a little bit extra every month for otherwise offering the same day to day banking benefits of other current accounts. Both the website and app work fine for me. Reviewed on: 24th December 2016

Good

4
Easy to set up multiple accounts so you can have your online savings account linked quickly, great app for mobile,I never seem to have issues at all. Reviewed on: 20th December 2016

Switching banks

4
recently changed to TSB and everything went as expected and there were no missed payments. Plus I get £100 for switching Reviewed on: 18th December 2016

fantastic account with so many benefits, easy to use and very friendly team

5
really good service and loads of benefits and good interest, great account for students Reviewed on: 18th December 2016

fantastic account with so many benefits, easy to use and very friendly team

5
from setting up the account to needing any help, TSB have a wonderful team who are very helpful. They are an honest company, emailing you any details about changes to your account, including changes to any benefits. The app is easy to use and so is online banking in general. The benefits are great, especially with contactless payment cashback. The switch service was also timely, I was kept very well updated, and everything works well. Reviewed on: 1st December 2016

It really does have cash back

3
I like the account because it allowed me to go paperless, which is what i wanted. Also i surprised to receive a cash back this month which was nice. overall a good account. Reviewed on: 29th June 2016

Good account for interest and cashback

4
Pays 5% AER and £5 cashback for using contactless so for a day-to-day account it has some nice perks. Reviewed on: 22nd June 2016

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