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United Trust Bank: Business Accounts reviews

4.92
Based on 328 reviews, last reviewed 21st May 2025
2300% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Easy to contact Easy to contact on the phone and through the App. All queries are dealt with straight away. Reviewed on: 21st May 2025
Bharat P's avatar
Bharat P

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

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United Trust Bank Business Accounts reviews (328)

Review of the United Trust Bank, Business Accounts:

The process of setting up a charity bond was quite s...

4
The process of setting up a charity bond was quite slow especially as I hadn't done it before but the steps were set out quite clearly so I hope that in future it could be easier! The staff at UTB were very helpful and gave clear advice. Reviewed on: 15th April 2025

...Good Rates

4
Good interest rates but a bit slow to go online Reviewed on: 18th April 2025

Great interest rates offered for our investment

5
Great interest rates offered for our investment Reviewed on: 18th April 2025

Drawn out application process

5
After initial hurdles to jump over, we eventually had our account opened last October. Since then everything has been fine and service has been good. Reviewed on: 17th April 2025

Excellent customer service and returns.

5
Excellent customer service and returns. As a charity online account management isn’t often available but your service is a game-changer. Reviewed on: 17th April 2025

Very good customer service.

5
Very good customer service. All offers are well defined Reviewed on: 17th April 2025

good for small charities

5
We place some charity fund with them for one year. They notified us of our options on maturity in plenty of time and we were happy to reinvest with them at their competitive rates. This was one of the few accounts that would accept charity funds so we were very glad to have found them. Opening the account was the usual hassle but at least we felt that they met their money laundering obligations and our money would be safe. Reviewed on: 17th April 2025

I’ve been using a United Trust Bank business deposit...

5
I’ve been using a United Trust Bank business deposit account and I’m really happy with it. The setup was easy, the interest rates are good, and their customer service has always been friendly and helpful. It’s been a smooth experience overall, and I’d definitely recommend them to other business owners. Reviewed on: 17th April 2025

Very prompt and professional .

5
Very prompt and professional . The staff were also very responsive and proactive. Reviewed on: 17th April 2025

Good customer service - prompt response to any queries.

5
Good customer service - prompt response to any queries. Good competitive rates of interest. Reviewed on: 17th April 2025

good rates of interest for low minimum balance

5
My company has used them to invest spare funds for a number of years now. They pay competitive rates of interest with a low minimum balance. This year I have also invested cash from a charity with them. I am pleased that they now have online access to business and charity accounts. Reviewed on: 16th April 2025