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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (481 reviews)

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4.91

Based on 481 reviews, last reviewed 5th Mar 2025

40100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Online isa Opened online for first time. Had a few issues. Rang helpline. Very happy with service Reviewed on: 5th March 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (481)

Review of the United Trust Bank, Personal Savings:

When looking for a savings provider, competitive int...

When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

Easy to navigate hre very competiti

Easy to navigate with very competitive rates and great customer service. Reviewed on: 26th February 2025

very helpful knowledgeable staff

very helpful knowledgeable staff Reviewed on: 26th February 2025

Top Savings rates, great service

I opened a fix rate ISA. The rate was market leading and it was easy to open. They sorted my transfer quickly and kept me informed throughout the process. The online access is very convenient as well. Reviewed on: 26th February 2025

Professional and friendly assistance.

When I have a query, or need advice there is always friendly and professional help easily available. When I had an issue with a password someone patiently and quickly helped me resolve it. Reviewed on: 26th February 2025

Easy ISA transfer for market leading rate.

Easy ISA transfer for market leading rate. Reviewed on: 26th February 2025

The online banking platform is very easy to use.

The online banking platform is very easy to use. Any queries are repidly resolved. Reviewed on: 26th February 2025

Highly recommendable- great rates and service

I opened a savings account with UTB two years ago, and I haven't regretted it. From the beginning, it was a positive experience—setting up the account, making my initial deposit, and contacting customer care were straightforward. I really appreciated being able to change what happened to my profit. After changing my mind a year later, I decided to withdraw my profit annually instead of re-investing it, and I was able to do this. Reviewed on: 26th February 2025

Been using UTB for several years and they are excell...

Been using UTB for several years and they are excellent at looking after current customers Reviewed on: 25th February 2025

timely & efficient, succinct responses, easy to navi...

timely & efficient, succinct responses, easy to navigate & understand Reviewed on: 25th February 2025

credit where credit is due.

have done EXACTLY what was promised. Reviewed on: 25th February 2025

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