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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1287 reviews)

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4.90

Based on 1,287 reviews, last reviewed 17th Feb 2026

28000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent customer service, great investment rates Excellent customer service, great investment rates Reviewed on: 17th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1287)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Website easy to navigate, competitive interest rates

Website easy to navigate, competitive interest rates Reviewed on: 11th February 2026

All round good

Easy to use web site, good rates and speedy transfer of funds Reviewed on: 11th February 2026

Excellent product and service

Excellent product and service. Would recommend to use their service Reviewed on: 11th February 2026

Easy Peasy Banking

Easy to manage site and see what is happening with your money, emails to update are regular but not bombarded. Reviewed on: 11th February 2026

Charity Account

Happy with the fixed rate charity account. Reviewed on: 11th February 2026

Good rates on saving compared to others

Decent rates on savings compared to others Reviewed on: 11th February 2026

easy to use

easy to use, competitive rates, pleasant experience. Reviewed on: 11th February 2026

Simple and secure

Everything is simple and well explained on website. Easy to do and money is secure. Reviewed on: 11th February 2026

can not find a fault

always get answered quickly and problems sorted out without a hitch Reviewed on: 11th February 2026

Professional, polite and patient

When my bond matured last week. I couldn't find my password, so when I got locked out, called customer service. Brandon was very professional, polite and patient. Helped me through process and advised on another issue as well. First class customer service. Reviewed on: 11th February 2026

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