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United Trust Bank: Personal Savings reviews

4.90
Based on 1,330 reviews, last reviewed 7th Mar 2026
31800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
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0%

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026
Joyce E's avatar
Joyce E

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

Looking for United Trust Bank personal savings reviews? At Smart Money People, we’re building the biggest collection of financial reviews online, so if you’re an existing United Trust Bank customer, write your own review and help out our community today!

United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

5
United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Good savings bank .

5
Good savings bank ..not had to use customer service much in all fairness Reviewed on: 25th February 2025

Easy to use

5
I’ve invested with many internet banking providers and have to say United trust bank was one of the easiest to use Reviewed on: 25th February 2025

Savings made simple

5
Never had an issue in achieving what I wanted to achieve .Saving made simple and easy to do online Reviewed on: 25th February 2025

Your staff were friendly and helped me set up the ap...

5
Your staff were friendly and helped me set up the app on my phone. Your staff were calm, understanding and very patient. Reviewed on: 25th February 2025

Personal caring service.

5
Personal caring service. Good interest rates and wide range of choice for instant access and fixed term. Reviewed on: 25th February 2025

competitive interest rates

5
A good choice of accounts and competitive interest rates. Reviewed on: 25th February 2025

Very good customer service

5
My wife and I opened a two year fixed cash ISA and found the process fairly painfree. There were one or two hitches in the opening process but we were impressed how quickly and efficiently our telephone queries were answered. Being somewhat older we like to have written confirmation of actions, particularly in my wife's case, and you kindly sent us an opening of account confirmation letter. So far everything has gone as well as we hoped and we are very pleased with UTB's customer service Reviewed on: 25th February 2025

Ease of Opening Cash ISA

5
It was very straight forward to open a savings account with UTB and the website was easy to navigate. I got a good rate for my cash ISA and I felt that my savings were secure. Communication was excellent. Reviewed on: 25th February 2025

Good customer service

4
Your customer service helps me solve my problem, no hassle. They are very polite. Reviewed on: 25th February 2025

UTB Review

5
It was good, excellent customer service when I called. Offer very competitive interest rates Reviewed on: 25th February 2025

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