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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Top Class Service

Great support very polite and any issues resolved with ease Reviewed on: 25th February 2025

Great interest rates on fixed term savings accounts.

Great interest rates on fixed term savings accounts. Easy process and speedy confirmation. Reviewed on: 25th February 2025

UTB Service

The staff I have spoken to have always been very helpful and professional. I always feel confident that my requirements are fully understood and being carried out in accordance with what I need. I have invested with United Trust Bank for many years and have never been disappointed with the service provided. Reviewed on: 25th February 2025

First Class service with a human touch

Initial account opened through a very straightforward online process. More recently I have on several occasions used there customer service team. On each occasion I have experienced minimal waiting time and my have been queries dealt with efficiently and professionally. The big, big plus for me is speaking to a human not a robot, keep up the good work. Reviewed on: 25th February 2025

CMW Review

Very helpful and professional, all round. Reviewed on: 25th February 2025

Good communication but no hard sell.

Good communication but no hard sell. Reviewed on: 25th February 2025

Great accessibility and customer service

Great accessibility, best rates of interest and customer service is excellent. Reviewed on: 25th February 2025

Very fast and efficient & great rate

Very fast and efficient, great rate, good online portal. A brand I trust Reviewed on: 25th February 2025

Competent, efficient and effective

I have found all correspondence to be very efficient and very competitive interest rates for savings . Reviewed on: 25th February 2025

Competitive interest rate for the fixed term saving.

Competitive interest rate for the fixed term saving. Quick updated for the balance after transferring the money in the account. Appreciate to receive the statement annually, unlike other banks without annual statement. Reviewed on: 25th February 2025

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