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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Good interest rates and helpful staff

Good interest rates and helpful staff Reviewed on: 25th February 2025

Unbeatable customer care with UTB.

Great service experience from UTB every occasion I’ve needed to contact them. Friendly, patient and very professional standard of customer care. They really care about customer satisfaction. Reviewed on: 25th February 2025

A good constant.

Always a calm, sympathetic response to any queeries, plus the addition of constant supply of competitive rates for savers. Reviewed on: 25th February 2025

Great service

Easy to set up, no unwanted spam emails, good rate of interest. Reviewed on: 25th February 2025

Consistent good rates of interest, easy to use websi...

Consistent good rates of interest, easy to use website, great customer service Reviewed on: 25th February 2025

Hassle free banking.

Hassle free banking. Great communication and always kept informed. Reviewed on: 25th February 2025

great website, good clear information, excellent upd...

great website, good clear information, excellent updates Reviewed on: 25th February 2025

Highly recommend

Good rates, easy to apply, helpful friendly support staff Reviewed on: 25th February 2025

Exactly what I need Good rates and good...

Exactly what I need Good rates and good service Reviewed on: 25th February 2025

Easy, accessible and secure saving banking services

My wife and I have always found opening and managing online savings with UTB straightforward, easy and secure. On the one occasion I had to contact online customer service, I experienced an easily accessible, supportive, helpful outcome. Reviewed on: 25th February 2025

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