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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

I had to change a nominated bank account and it was...

I had to change a nominated bank account and it was very straight forward. Reviewed on: 26th February 2025

Everything was handled in an easy and simple manner.

Everything was handled in an easy and simple manner. Reviewed on: 26th February 2025

Easy to use

Easy to use system with helpful and polite staff. Reviewed on: 26th February 2025

Offered the best interest rates by far on Cash ISA

United Trust Bank offered the best interest rates by far at time of choosing Cash ISA. Setting up and transfer to them was fuss free. Reviewed on: 26th February 2025

Excellent customer service.

Excellent customer service. Always patient and courteous. Reviewed on: 26th February 2025

I found it easy to open an account

I found it easy to open an account and the interest rates were very competitive. Reviewed on: 26th February 2025

Happy ISA

Took out an ISA great rate very easy to open well pleased Reviewed on: 26th February 2025

Efficient service and good customer team

Efficient service and good customer team Reviewed on: 26th February 2025

Trusted bank with good rates

The app/website experience UI could be better but it's good for rates and being able to get in touch on the phone. Reviewed on: 26th February 2025

United trust provided the best interest rates that I...

United trust provided the best interest rates that I could find when investing for a year. Communication was good and when I decided to take my interest and leave the original lump sum for another year it all went smoothly and in a timely fashion. Reviewed on: 26th February 2025

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