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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Easy Peasy Banking

Easy to manage site and see what is happening with your money, emails to update are regular but not bombarded. Reviewed on: 11th February 2026

Charity Account

Happy with the fixed rate charity account. Reviewed on: 11th February 2026

Good rates on saving compared to others

Decent rates on savings compared to others Reviewed on: 11th February 2026

easy to use

easy to use, competitive rates, pleasant experience. Reviewed on: 11th February 2026

Simple and secure

Everything is simple and well explained on website. Easy to do and money is secure. Reviewed on: 11th February 2026

can not find a fault

always get answered quickly and problems sorted out without a hitch Reviewed on: 11th February 2026

Professional, polite and patient

When my bond matured last week. I couldn't find my password, so when I got locked out, called customer service. Brandon was very professional, polite and patient. Helped me through process and advised on another issue as well. First class customer service. Reviewed on: 11th February 2026

Efficient

Nothing earth shattering but easy to deal with. Reviewed on: 11th February 2026

Straightforward account opening

Straightforward to open account and competitive rates. Can't really ask anymore. Reviewed on: 11th February 2026

Easy set up, easy acess, good interest rate.

My savings account was easy to set up, and it pays a competitive rate of interest. Access to my account is via bank's website. Reviewed on: 11th February 2026

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