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United Trust Bank: Personal Savings reviews

4.90
Based on 1,337 reviews, last reviewed 11th Mar 2026
32500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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2 star
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Latest highest rating:

5

reliable bank . reliable bank .No problems in renewing my account. Kept up to date with money market. Would recommend them to my friends. Reviewed on: 11th March 2026
stephen wyche's avatar
stephen wyche

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
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Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1337)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

5
United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

A pleasant and profitable experience

5
It has been a hassle free experience. The process of opening an account was through and professional yet easy. Reviewed on: 22nd February 2024
Reply from United Trust Bank Thank you for your review, Mohammed. We're happy to know you found setting up your account so easy! Nick Response date: 26th February 2024
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United Trust Bank

Great rates for easy investing

5
Great rates, easy to create an account and start investing Reviewed on: 22nd February 2024
Reply from United Trust Bank Thank you for your five stars, Simon! Nick Response date: 26th February 2024
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United Trust Bank

UTB is a winner all round

5
United Trust Bank has provided me with bonds that are always competitive. Their customer service is beyond excellent. They are easy to contact via phone and provide clear answers to my questions. I am severely sight impaired so speaking to customer service is important for me. They also provide documents in large print format. I have been extremely satisfied with their services. Reviewed on: 22nd February 2024
Reply from United Trust Bank Thank you for your review, Ciaran. It's fantastic to know you find our customer service excellent, and that we are on hand to help you when you need it. Offering a flexible service is important to us, and we are glad you have found it useful. Nick Response date: 26th February 2024
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United Trust Bank

Best interest rates at the time of investment

5
Best interest rates at the time of investment Reviewed on: 22nd February 2024
Reply from United Trust Bank Thank you for your review, Shaun. We're pleased the rates were right for you! Nick Response date: 26th February 2024
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United Trust Bank

Fantastic service Great rates and products

5
Fantastic service Great rates and products Reviewed on: 19th February 2024
Reply from United Trust Bank Thank you for the five stars, William! Nick Response date: 26th February 2024
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United Trust Bank

Opened a Trust account.

5
Opened a Trust account. Very helpful and kept me informed. Reviewed on: 18th February 2024
Reply from United Trust Bank Thank you for your review, Julie. We're pleased you found us helpful and it's good to know you were kept informed along the way. Nick Response date: 26th February 2024
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United Trust Bank

Great customer service

5
I telephoned this morning to clarify several issues as a relatively new and definitely naive customer. In fact, I called twice and was given clear instructions in a very pleasant manner. Reviewed on: 12th February 2024
Reply from United Trust Bank Thank you for your review, Stella. It's great to know you received such friendly assistance when you needed it. Nick Response date: 26th February 2024
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United Trust Bank

Straight forward Banking

5
I have been using United Trust Bank for several years for Fixed Rate Bonds and find them very reliable with maybe old fashioned values which I like as a senior. I would certainly recommend. Reviewed on: 12th February 2024
Reply from United Trust Bank Thank you for your review, Raymond. We're happy to know you are so satisfied with your experience of United Trust Bank. Nick Response date: 26th February 2024
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United Trust Bank

Straight forward and excellent service.

1
Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

Trust by name, trust by nature

5
Have been saving for a few years and have always received one, if not the best rates around. Easy to set up and good communication Reviewed on: 10th February 2024
Reply from United Trust Bank Thank you for your review, Linda. We're pleased that you have found our communication good and useful, and that the rates have been right for you. Nick Response date: 12th February 2024
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United Trust Bank