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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

I am a new customer this year.

I am a new customer this year. The process of opening the account was simple and the correspondency clear and concise, no jargon. Reviewed on: 14th April 2026

Been with UTB for several years over different inves...

Been with UTB for several years over different investments. Very straightforward to transact. Reviewed on: 14th April 2026

I have a sum of £200,000 invested in a 1-year bond,...

I have a sum of £200,000 invested in a 1-year bond, and reinvested every year. I reinvest some of the interest in the next 1-year bond. It is a very reliable form of investment. Reviewed on: 14th April 2026

Good experience

Good experience so far investing with them Reviewed on: 14th April 2026

Great rates and App.

Great rates and App. Easy TD navigate and understand. Whenever I do need to speak to an agent it is always very professional and efficient. Reviews of UTB continue to be good ensuring awareness and take up supports the banks performance. Reviewed on: 14th April 2026

Excellent all round, highly recommended

Excellent all round, highly recommended Reviewed on: 14th April 2026

Very easy to set up account online.

Very easy to set up account online. Competitive interest rates. Reviewed on: 14th April 2026

Very good products supported with an easy to use web...

Very good products supported with an easy to use website which makes selecting a product really easy. I genuinely cannot fault the service which is why I would definitely recommend them. That’s quite rare for me, so I can only give UTB a big “thumbs up”. Reviewed on: 14th April 2026

When I initially enquired about personal savings, th...

When I initially enquired about personal savings, the staff were very helpful and informative. I was very pleased with the product and the return I received and have reinvested with you Reviewed on: 14th April 2026

Good range of products and decent rates

Good range of products and decent rates including exclusives for existing customers Reviewed on: 14th April 2026

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