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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1293 reviews)

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4.91

Based on 1,293 reviews, last reviewed 19th Feb 2026

28600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Really nice company to deal with. Really nice company to deal with. Very quick to get through to someone who can help with a query. Reviewed on: 19th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1293)

10 out of 10

I am very pleased with this company. The interest rates are competitive and the staff are always very helpful. I would recommend this company without hesitation Reviewed on: 11th February 2026

Easy to deal with and straight forward products with...

Easy to deal with and straight forward products with competitive interest rates Reviewed on: 11th February 2026

Very easy to setup, good communication and no issues...

Very easy to setup, good communication and no issues so far. Reviewed on: 11th February 2026

Excellent friendly service

I have always received good service. Friendly, knowledgeable and quick. Haven't been made to wait in along queue! Reviewed on: 11th February 2026

Easy to contact,friendly service.

Easy to contact,friendly service. Reviewed on: 11th February 2026

Could be giving better interest rates

Could be giving better interest rates Reviewed on: 11th February 2026

Easy to get help with setting up my account and any...

Easy to get help with setting up my account and any queries I have. Phone was answered quickly, no long queue. Reviewed on: 11th February 2026

The bank did everything I asked if them with a good...

The bank did everything I asked if them with a good rate. Reviewed on: 11th February 2026

Customer Service

Payments into my account are acknowledged by text even when UTB is closed. Customer service is excellent, any queries are dealt with professionally and speedily. Reviewed on: 11th February 2026

Quick and efficient response

Quick and efficient response to my recent query in opening an additional account Reviewed on: 11th February 2026

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