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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (984 reviews)

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4.90

Based on 984 reviews, last reviewed 13th Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Personal Savings at your finger tips Features on personal savings is so easy to use and makes saving direct and practical. Reviewed on: 13th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (984)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

The ISA I opened in September 2024 was a good rate a...

The ISA I opened in September 2024 was a good rate and the account was easy to open Reviewed on: 15th April 2025

Straight forward banking

Setting up an account online was straight forward and quick. I’ve had feedback on the type of account and other possibilities to save with them Reviewed on: 15th April 2025

Saving made easy

Great options offered - Great service given. Reviewed on: 15th April 2025

Excellent service, help and information from custome...

Excellent service, help and information from customer service. Great communication and easy to speak to person on phone. Reviewed on: 15th April 2025

professional

I was treated in a very professional manor especially when help was at hand to promptly resolve my issue Reviewed on: 15th April 2025

Opened an ISA and it was a v smooth process...

Opened an ISA and it was a v smooth process Reviewed on: 15th April 2025

Easy to use

Opened account with ease. Access to account is easy via app. Reviewed on: 15th April 2025

Fair deal with your bank and my previous experience

It’s good about your interest rate Reviewed on: 15th April 2025

Professional, efficient & polite.

Professional, efficient & polite. Clear communication & good interest rates. Ease of online account or actually talk to a human being. Reviewed on: 15th April 2025

I wish I had heard about them sooner!

In fairness I was not aware of the bank before but it was so easy to set up the account and in fact I may a mistake so had to talk to customer service who resolved my issue very professionally. Reviewed on: 15th April 2025

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