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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1286 reviews)

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4.90

Based on 1,286 reviews, last reviewed 16th Feb 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good products and competitive interest rates. Good products and competitive interest rates. Good customer service Reviewed on: 16th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1286)

Review of the United Trust Bank, Personal Savings:

Quick easy online set up.

Quick easy online set up. Good interest rates Reviewed on: 16th April 2025

Good interest rates and ease of access

Good interest rates and ease of access Reviewed on: 13th February 2026

Easy online bank

Very good experiences over the years Reviewed on: 13th February 2026

Excellent customer service.

Excellent customer service. Very helpful and patient with helping me find the right savings account and explaining how to find it on the website Reviewed on: 13th February 2026

Good rates of interest.

Good rates of interest. Easy to use on line access. Reviewed on: 13th February 2026

Generally competitive rates for charity.

Generally competitive rates for charity. Would be good to be able to get a statement from the online accountw Reviewed on: 13th February 2026

We have always had good service

We have always had good service, especially in migrating a bond account very quickly when we had actually missed the deadline for renewal. Reviewed on: 13th February 2026

Wide range of savings options

Have been with them for years and like that there is now a wider range of savings options Reviewed on: 13th February 2026

Always get back to you when you need information and...

Always get back to you when you need information and keep you up to date regularly Reviewed on: 13th February 2026

Very helpful and customised telephone interaction an...

Very helpful and customised telephone interaction and advice. Reviewed on: 13th February 2026

Good interest rates and Customer Service team very h...

Good interest rates and Customer Service team very helpful Reviewed on: 13th February 2026

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