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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1286 reviews)

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4.90

Based on 1,286 reviews, last reviewed 16th Feb 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good products and competitive interest rates. Good products and competitive interest rates. Good customer service Reviewed on: 16th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1286)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

Easy to navigate on line banking.

Easy to navigate on line banking. Great product range. Reviewed on: 11th February 2026

Easy to set up and kept well informed of any updates...

Easy to set up and kept well informed of any updates in interest rates etc Reviewed on: 11th February 2026

High levels of Customer service

Excellent advice when required by very helpful staff. Reviewed on: 11th February 2026

Wonderful banking experience.

Wonderful banking experience. Olivia looks after me superbly. Can’t recommend highly enough. Reviewed on: 11th February 2026

Brilluant service setting up new accounts

Brilluant service setting up new accounts Reviewed on: 11th February 2026

Very happy with service and interest rates.

Very happy with service and interest rates. Never had a problem. Reviewed on: 11th February 2026

Good rate of interest

As a charity we are always looking for a good rate of interest, and we've found that UTB are always one of the highest. On line banking is extremely convenient, and our experience of UTB is very positive. Reviewed on: 11th February 2026

we have had a seamless and trouble free experience

we have had a seamless and trouble free experience with united trust bank , highly reccomend Reviewed on: 11th February 2026

First Class Service and Staff!

Every member of the UTB team I have spoken with has been first class,efficient and friendly. Their recruitment process clearly looks to employ this type of person, so well done UTB! Reviewed on: 11th February 2026

Hassle free banking with great interest rates for in...

Hassle free banking with great interest rates for investment plans. Keeping customers up to date. Easy to use on line. Overall experience is excellent. Reviewed on: 11th February 2026

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