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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

Great service and excellent advisors

Great service and excellent advisors Reviewed on: 15th April 2025

A great experience

A great experience from opening my account to getting a prompt response to queries. All very straightforward. Reviewed on: 15th April 2025

Easy to open an ISA account.

Easy to open an ISA account. Good rate of interest. Kept up to date Reviewed on: 15th April 2025

Exemplary Service

We have two accounts each with UTB and they always handle matters in a very professional manner. Reviewed on: 15th April 2025

Hassle free set up

Fixed rate bonds are easy to open on line , but telephone assistance is readily available Reviewed on: 15th April 2025

Always found their customer service to be excellent.

Always found their customer service to be excellent. This is the main reason my wife and I have 4 accounts with them. Always patient. Reviewed on: 15th April 2025

The staff are knowledgeable, know their job very wel...

The staff are knowledgeable, know their job very well with courtesy, and patient, first listens carefully, what is the customers inquiry about and then respond with help etc Reviewed on: 15th April 2025

Good communication.

Good communication. Kept informed of interest rates. Reviewed on: 15th April 2025

trustworthy bank

have had a great deal for a couple of years and feel safe with this company Reviewed on: 15th April 2025

For a perfect savings experience.

Have used this bank several times now. The application process and opening my bond accounts has worked perfectly. Communication has also been very good throughout. Closure has always been on time and my saving received promptly. Reviewed on: 15th April 2025

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