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United Trust Bank: Personal Savings reviews

4.90
Based on 983 reviews, last reviewed 5th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
2 star
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

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United Trust Bank Personal Savings reviews (983)

No room for improvement

5
United Trust has always been easy to contact with any queries, without any waiting times in phone queues, with very helpful and friendly staff to assist. Email notifications where necessary come in good time and are clear and starightforward. Most of all, they have offered extremely good savings rates. I cannot think of any drawbacks, the product choices they offered fit my needs perfectly. Reviewed on: 15th April 2025

Great rates. Great service

5
Great rates.Excellent customer service when dealing with my queries Reviewed on: 15th April 2025

Good interest rate offer.

4
Good interest rate offer. Secure connections Reviewed on: 15th April 2025

Every time I talk to a Customer Service Advisor/Admi...

5
Every time I talk to a Customer Service Advisor/Administrator the service the provide is par Excellence. I would recommend UTB to family & friends. Reviewed on: 15th April 2025

Excellent service and straightforward process.

5
Excellent service and straightforward process. Very helpful staff. Reviewed on: 15th April 2025

offer good interest rates and easy to access on line.

4
offer good interest rates and easy to access on line. Phone answered quickly Reviewed on: 15th April 2025

My best savings choice so far

5
Like a lot of people we move our finances around to get the best results from Isa,s and in all my experience so far I have found United trust Bank to be the most simplistic easy and friendly way to do this. If you need to call them they answer the phone promptly and nothing is too much trouble I would say it's probably the best bank I've used so far. There is a very wide range of products at excellent returns to choose from and you can stay the distance for seven years which locks your money away with the reasonable return and peace of mind that there is an income from this in years to come. Reviewed on: 15th April 2025

Utb have been great, when we opened a savings accoun...

5
Utb have been great, when we opened a savings account with them they offered the best interest rates for what we wanted to save and they have always been on top with keep us in the loop with other offered available I would definitely recommend utb, and use them in the future. Reviewed on: 15th April 2025

Straight forward , easy application process

5
Straight forward , easy application process Reviewed on: 15th April 2025

Easy to contact and always helpful.

5
Easy to contact and always helpful. Interest rates most competitive. Reviewed on: 15th April 2025

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