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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

All round customer satisfaction - always!

Contacting UTB for assistances when needed has always been a positive experience. Very attractive interest rates always - up there with the best available in my experience. Very happy customer. Reviewed on: 12th February 2026

After having a nightmare dealing with other banks

After having a nightmare dealing with other banks it was a blessing to deal with United Trust Bank and being able to speak to a real person. We are a charity with volunteers so the personal touch was much appreciated. Reviewed on: 12th February 2026

A Bank you do not dread.

Accessible on the telephone, helpful and constructive outcomes. On-line access to date has been simple and productive. Loyalty rates are rewarding. Nothing ever seems to be too much trouble. Reviewed on: 12th February 2026

Polite and informative

Always polite and easy to talk to Reviewed on: 12th February 2026

5star banking

Amazing rates , service and overall experience Reviewed on: 12th February 2026

A charity's view on online banking

UTB have recently introduced online banking and this has proved to be very efficient and time saving and sets out clearly our account details and explanations on how to manage the account. Reviewed on: 12th February 2026

UTB have handled my money superbly, and the customer...

UTB have handled my money superbly, and the customer service has always been first class - I will always save and invest with UTB. Reviewed on: 12th February 2026

I started banking with UTB over 10 years ago and I h...

I started banking with UTB over 10 years ago and I have not looked back since. Excellent value, good products, excellent service which comes with that extra personal touch, something that makes a difference. Reviewed on: 12th February 2026

Very satisfied at the way our deposits are handled,...

Very satisfied at the way our deposits are handled, the prompt response for any queries raised and the courteous way staff deal with us on the telephone Reviewed on: 12th February 2026

Quick easy and straightforward to use online

Quick easy and straightforward to use online Reviewed on: 12th February 2026

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