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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Efficient.

Efficient. friendly service with competitive interest rates. Easy to deal with. Reviewed on: 17th April 2025

ISA savings for good rate

Worked as expected, notified as account progressed Reviewed on: 17th April 2025

Great customer care over the phone but the online ba...

Great customer care over the phone but the online banking is rather weak and not reliable,hence we stick with the phone service. Reviewed on: 16th April 2025

United Trust Bank offers very good saving rate and c...

United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Good security, and rates are competitive.

Good security, and rates are competitive. More advertising would be useful Reviewed on: 16th April 2025

Very easy 2yr fixed ISA set-up

Very easy to set up a 2yr fixed ISA with UTB in a short time frame to beat the tax year-end deadline. No over-the-top reliance on an App for ID questions, photos etc. Straight forward and simple, as of course it should be. Reviewed on: 16th April 2025

A competitive interest rate and good personal service

A competitive interest rate and good personal service Reviewed on: 16th April 2025

Excellent rates combined and more

Excellent rates combined with a secure but easy to use service summarises my personal savings experience with United Trust Bank. I have found in my interactions that the website is easy to navigate but incorporates all the usual safeguards that are required to safeguard the savers funds. Reviewed on: 16th April 2025

Delighted with my savings returns and interest rate...

Delighted with my savings returns and interest rate this year. Reviewed on: 16th April 2025

trouble free

Basically, fairly trouble free service at reasonable rates Reviewed on: 16th April 2025

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