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United Trust Bank: Personal Savings reviews

4.90
Based on 983 reviews, last reviewed 5th May 2025
5% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

About this product

United Trust Bank Personal Savings reviews (983)

Review of the United Trust Bank, Personal Savings:

Quick easy online set up.

5
Quick easy online set up. Good interest rates Reviewed on: 16th April 2025

Great experience

5
Great customer service and easy transactions for my personal savings with United Trust Bank Reviewed on: 17th April 2025

Was only very briefly a competitive interest rate on...

3
Was only very briefly a competitive interest rate on the Fixed ISA. Reviewed on: 17th April 2025

Efficient.

5
Efficient. friendly service with competitive interest rates. Easy to deal with. Reviewed on: 17th April 2025

ISA savings for good rate

5
Worked as expected, notified as account progressed Reviewed on: 17th April 2025

Great customer care over the phone but the online ba...

5
Great customer care over the phone but the online banking is rather weak and not reliable,hence we stick with the phone service. Reviewed on: 16th April 2025

United Trust Bank offers very good saving rate and c...

5
United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Good security, and rates are competitive.

4
Good security, and rates are competitive. More advertising would be useful Reviewed on: 16th April 2025

Very easy 2yr fixed ISA set-up

5
Very easy to set up a 2yr fixed ISA with UTB in a short time frame to beat the tax year-end deadline. No over-the-top reliance on an App for ID questions, photos etc. Straight forward and simple, as of course it should be. Reviewed on: 16th April 2025

A competitive interest rate and good personal service

5
A competitive interest rate and good personal service Reviewed on: 16th April 2025

Excellent rates combined and more

5
Excellent rates combined with a secure but easy to use service summarises my personal savings experience with United Trust Bank. I have found in my interactions that the website is easy to navigate but incorporates all the usual safeguards that are required to safeguard the savers funds. Reviewed on: 16th April 2025

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