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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1319 reviews)

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4.90

Based on 1,319 reviews, last reviewed 5th Mar 2026

30700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Market Leader Over the years my wife and I have held several Isa or Fixed term savings products and have always found UTB to be competitive in the market. Online ac... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1319)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Setting up cash isa is straightforward.

Setting up cash isa is straightforward. Any assistance is on chat and response is quick and accessible. E mails are sent if action is required with plenty of notice. Reviewed on: 15th April 2025

Straightforward information and advice.

Straightforward information and advice. Reviewed on: 15th April 2025

United Trust Bank is of good standing and reliable.

United Trust Bank is a business entity that is reliable, of good standing and is focused on providing excellent customer support. My experience of it has always had a favourable outcome. It fulfils its obligations to the account holder and complies with regulatory requirements. Reviewed on: 15th April 2025

Nothing is to much trouble ...

Very helpful to assist you in any way with banking Reviewed on: 15th April 2025

Very easy to open an account

Very easy to open an account and informed at every stage when depositing money Reviewed on: 15th April 2025

Easy to open an online account, great communication...

Easy to open an online account, great communication back from bank and great savings rates. Reviewed on: 15th April 2025

Brilliant service

Excellent savings rates and service. The call centre is in the UK which I much prefer. The staff I’ve spoken to have had good communication skills. Their English has always been very clear and precise. They have also been most helpful. Reviewed on: 15th April 2025

Had a good rate for a short time.

Had a good rate for a short time. Easy to set up Reviewed on: 15th April 2025

Very easy to apply for accounts online.

Very easy to apply for accounts online. Easy to manage the account online & with the app Reviewed on: 15th April 2025

very easy to invest savings...

It was very easy to invest my savings on line with United Trust Bank with a great Apr to match. Further investment information is sent by email regularly, I couldn't ask for more. If you've savings to invest then you need not go any further. Reviewed on: 15th April 2025

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