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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1312 reviews)

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4.90

Based on 1,312 reviews, last reviewed 4th Mar 2026

30100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I'm looking for a six month bond. I'm looking for a six month bond. My bond is coming up to maturity ina a couple of weeks. Reviewed on: 4th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1312)

Review of the United Trust Bank, Personal Savings:

Good company

Good company to do business with, good products and excellent interest rates. Reviewed on: 17th April 2025

Very easy to apply for accounts online.

Very easy to apply for accounts online. Easy to manage the account online & with the app Reviewed on: 15th April 2025

very easy to invest savings...

It was very easy to invest my savings on line with United Trust Bank with a great Apr to match. Further investment information is sent by email regularly, I couldn't ask for more. If you've savings to invest then you need not go any further. Reviewed on: 15th April 2025

Great performance all round.

What I really appreciate about this bank is it's custom service. They offer a secure text contact via their online portal, and they actually answer the telephone quicky when you call them. I have always found their staff to be pleasant to talk to and knowledgeable. Reviewed on: 15th April 2025

Excellent bank with exceptional customer experience...

Excellent bank with exceptional customer experience and focus. Reviewed on: 15th April 2025

Inefficient informative good rates and transfers smooth

Inefficient informative good rates and transfers smooth Reviewed on: 15th April 2025

Great products very good service

Whatever the query there has always been someone there to help nothing too much trouble Reviewed on: 15th April 2025

Cash ISA

An excellent response from the Customer Service Dept when opening a new Cash ISA for 2025/6 and was kept informed by email on every step of the way. Reviewed on: 15th April 2025

Competitive and efficient

Competitive and efficient and trustworthy Reviewed on: 15th April 2025

1st class to deal with.

1st class to deal with. Excellent service with no issues, and keeps the customer very well informed. Reviewed on: 15th April 2025

The customer service response was rapid and polite.

The customer service response was rapid and polite. Reviewed on: 15th April 2025

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