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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1321 reviews)

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4.90

Based on 1,321 reviews, last reviewed 5th Mar 2026

30900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent service and product choice Excellent service and product choice Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1321)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

Queries handled efficiently by telephone staff.

Queries handled efficiently by telephone staff. Phone answered quickly Reviewed on: 15th April 2025

Easy to set up accounts.

Easy to set up accounts. Good customer service, and good interest rates. Never had any problems. Reviewed on: 15th April 2025

Great Bank with excellent saving rates

Really easy to set up the account and quick transfer of funds Reviewed on: 15th April 2025

I have had my savings for a few years now and no iss...

I have had my savings for a few years now and no issues. I have called CS a few times and they are amazing. Lovely people. Reviewed on: 15th April 2025

Great service!

Great service when contacted and easy to use online banking. Reviewed on: 15th April 2025

Great savings rate and easy to set up

Great savings rate and easy to set up Reviewed on: 15th April 2025

Smooth easy to manage.

Smooth easy to manage. Stress Free. Online management required minimal skills with computer literacy Reviewed on: 15th April 2025

A great rate ISA that stayed high throughout the year.

Looking for the best ISA's in 2024, I copuld see that the challenger banks such as United Trust were offering market-leading products, and my experience since has shown that United Trust is the best. When others have taken every opportunity to cut their interest rate in line with Bank of England base rate reductions, my United Trust ISA rate has remained unchanged at 4.75% since June last year. Reviewed on: 15th April 2025

Very competitive interest rates for their one year b...

Very competitive interest rates for their one year bonds. Reviewed on: 15th April 2025

Excellent company to deal with

Always pleased with the savings interest rates when time to reinvest. Reviewed on: 15th April 2025

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