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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Convenient way to save

Good rate and decent web site. Interest paid yearly. Reviewed on: 25th February 2025

Opening a new account without any issues.

I moved an ISA to United Trust Bank from another provider purely because of the rates available. The process was quick and easy and I was happy with the experience. I have had an account in the past with UTB so I was confident about opening an account with this bank. Reviewed on: 25th February 2025

Very helpful with questions staff are patient

Very helpful with questions staff are patient Reviewed on: 25th February 2025

Highly efficient ISA transfer

Highly efficient handling of my ISA transfer and very responsive to my query arising from the inaction of my previous provider . Excellent customer service Reviewed on: 25th February 2025

UT provide the best interest rates

UT provide the best interest rates that I could find for fixed term deposits. Reviewed on: 25th February 2025

Easy access via the internet simple process moving...

Easy access via the internet simple process moving around the site. Good communication for a simple problem solved with ease and no fuss Reviewed on: 25th February 2025

Easy to deal with, good rates on offer too.

Easy to deal with, good rates on offer too. Reviewed on: 25th February 2025

Glad to reinvest

This is the first time that I have saved with UTB and the experience has been brilliant; my money has worked for me, as the bank said it would, and I have very gladly reinvested. Reviewed on: 25th February 2025

Excellent rates and good service.

Excellent rates and good serviceYoull not get better than UTB Reviewed on: 25th February 2025

Good value and good communication

I needed a place to put some savings. I found some good value bonds and the whole process was absolutely easy from start to finish. At one point, I had a problem with our internet and so did have to telephone once. I quickly spoke to a real person who was very helpful. Very happy with the service so far. Reviewed on: 25th February 2025

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