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United Trust Bank: Personal Savings reviews

4.90
Based on 983 reviews, last reviewed 5th May 2025
16% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

About this product

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United Trust Bank Personal Savings reviews (983)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

5
Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

United trust bank

5
The bank have keep me informed and we're very competitive in interest rates. Reviewed on: 16th April 2025

ISA information

5
When I contact United Trust Bank to query my ISA details they replied in a clear and timely manner. Also easy to identify and move money to new ISA plan. Reviewed on: 16th April 2025

UTB's web site is a joy

5
UTB's web site is a joy: very clear and simple to navigate. They have a wide range of savings offers, frequently updated, and very competitive interest rates. UTB keep me informed of new offers, without clogging up my Inbox with unwanted spam. Unfortunately, when I wanted to open a deposit account for a Charity that I am involved with, UTB were not able to do this because they don't have an account suitable for charitable trusts. However, this was explained to my clearly and promptly after my enquiry. Reviewed on: 16th April 2025

Great range of products with excellent Customer service

4
Great range of products with excellent Customer service Reviewed on: 16th April 2025

Easy to operate account online.

5
Easy to operate account online. Good competitive savings rates. Reviewed on: 16th April 2025

Easy, quick and with a decent savings rate

5
Did not need to use Customer Service as all went quickly and smoothly with no problems. Interest rates could be higher everywhere so United Trust are one of the better ones for safe savings. Will certainly look at their rates again for this years ISA. Reviewed on: 16th April 2025

Very clear web site and good customer service team

5
Very clear web site and good customer service team Reviewed on: 16th April 2025

Easy to use

4
Easy to use. Quick to open account. Reviewed on: 16th April 2025

First Class

5
Competitive interest rates. Excellent customer service - great being able to talk to a human. Reviewed on: 16th April 2025

All questions are dealt with promptly .

5
All questions are dealt with promptly . online banking very good and fast Reviewed on: 16th April 2025