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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (986 reviews)

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4.90

Based on 986 reviews, last reviewed 15th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (986)

Review of the United Trust Bank, Personal Savings:

When looking for a savings provider, competitive int...

When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

I have personal investments and over a 5 year period...

I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, never have to wait to speak to someone if I need to. Reviewed on: 15th January 2026

easy opening and handling of account

From account opening to funding and receiving account related information, it has been such an easy process. Reviewed on: 15th January 2026

Personal Savings at your finger tips

Features on personal savings is so easy to use and makes saving direct and practical. Reviewed on: 13th January 2026

They listened on the phone and acted upon what was n...

They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Communication

In this modern age of too much automated tech. the full advantage of knowing United Trust Bank personnel are available to chat on a one to one basis is paramount. As human beings we all have voices to communicate. This guides United Trust Bank to use its own self esteem as it continues to grow from daily and weekly individual experiences; enhancing The Groups attributes as well as providing the likes of myself with utter confidence when personal savings extend onwards, day after day and year after year. Many Thanks Reviewed on: 22nd April 2025

Now on my 7th United Trust fixed savings bond.

Now on my 7th United Trust fixed savings bond. They are easy to deal with, they keep you informed & their rates are competitive. Reviewed on: 22nd April 2025

Bought a fixed rate ISA.

Bought a fixed rate ISA. It was the best rate available at the time. I had a question of how to pay money in. I contacted by telephone, which was answered very quickly and I had a very patient, sympathetic and informative response. Reviewed on: 20th April 2025

A secure and effective system with good rates.

A secure and effective system offering attractive rates. Opening an account is a simple process and acknowledged promptly. I had a question about interest credited to my account that was answered within 24 hours. Reviewed on: 20th April 2025

good rate and service.

good rate and service. Website intuitive Reviewed on: 19th April 2025

Always helpful, polite , patient agents

Always helpful, polite , patient agents Reviewed on: 19th April 2025

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