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Van Line Direct: Insurance Broker reviews

Name: Insurance Broker
Rating: 3.27 (112 reviews)

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2.97

Based on 112 reviews, last reviewed 16th Jul 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

3 star

41%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025

Latest lowest rating:

1

Disgusting company, been pestered now for a cancella... Disgusting company, been pestered now for a cancellation charge against me for a policy they cancelled themselves due to non disclosure of an incident... Read more Reviewed on: 21st June 2025

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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (112)

Review of the Van Line Direct, Insurance Broker:

Clowns

I went on compare the meerkat for new van insurance and clicked what I thought was a good deal. Got this circus who then went through everything I had just put in already then quoted me £1300 when I paid £680 the year before. I then said no and was told I had to speak to someone from technical ??? However never got to as the customer service’s constantly hang up on you. I thought getting insurance should not be this hard then abandoned it and went onto a competitor company direct and got it for £500 cheaper with more perks. From now on I will just ring companies direct as a broker web sight to then put you onto a broker all adding their bits on ???? Reviewed on: 16th May 2023

Best of the best

Outstanding client services. Multiple facilities available to navigate customer journey. Reviewed on: 26th March 2021

Great service

Great service and prices for products Reviewed on: 25th March 2021

Brilliant

Very friendly customer service and overall good experience with this company Reviewed on: 25th March 2021

Great pricing/service

They offered a deal much cheaper than my renewal and shortly after purchasing the policy online, I had an agent ring me up to verify my purchase and issue out my documents, thereby giving me peace of mind that everything was sorted. Reviewed on: 25th March 2021

Amazing customer service!

Managed to save me over £150 from last years insurance! Reviewed on: 24th March 2021

Fast service, affordable rates.

Very happy with the customer service received. Reviewed on: 24th March 2021

Good service

Good service. Agents are very positive and energetic despite it being Wednesday morning. Great people Reviewed on: 24th March 2021

Easy insurance

It was quick and easy to ensure and overall happy with the service received. Reviewed on: 24th March 2021

Renewals were very helpful

Very helpful renewals.. Who helped me save money on my insurance! Reviewed on: 22nd March 2021

vanline direct

They come highly recommended great prices. Reviewed on: 18th March 2021

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