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Vanquis : Credit builder credit card reviews

4.79
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

contact vanquis

4
Every time I have contacted vanquis found staff knowledgeable and helpful Reviewed on: 3rd May 2024

Availability

5
Always available to talk to. Always helpful when I have a question Reviewed on: 3rd May 2024

Service Great

5
They send reminders and always keep you updated. They are very supportive all the times I have called them. Reviewed on: 3rd May 2024

Vanquis credit

5
Brilliant credit card, does everything you need it to do Reviewed on: 3rd May 2024

NO INTEREST?

2
Charged interest when I complained they did nothing to resolve the matter. After 28 days still no resolution and no communication. Really poor customer service, sounds like a 'zoo' when you do get through to them, so noisy and then they provide inaccurate I formation when you choose to complain. Very disappointed with Vanquis. Reviewed on: 3rd May 2024

App is quick and reliable.

4
App is quick and reliable. A credit card that is excellent for building up on or improving your credit. Reviewed on: 3rd May 2024

My experience with customer service has been excelle...

5
My experience with customer service has been excellent everytime they sort my issues out. Always do what they say and do not parm me off with excuses. They are very polite and kind when explaining any problems I may encounter. Reviewed on: 3rd May 2024

I've been with vanquis for 13 months and im pleased...

5
I've been with vanquis for 13 months and im pleased Reviewed on: 3rd May 2024

I’m happy I don’t have any complain

4
I’m happy I don’t have any complain Reviewed on: 3rd May 2024

I had my card cloned, Vanquis delt with this easily...

5
I had my card cloned, Vanquis delt with this easily and quickly. My new card arrived in 5 days and all fraudulent transactions refunded to my account in 3 days. Thank you Reviewed on: 3rd May 2024

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