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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.51 (527 reviews)

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4.45

Based on 527 reviews, last reviewed 22nd Apr 2025

3900% increase in 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

78%

10%

Latest highest rating:

5

Very secure app and online experience Hot when frau... Very secure app and online experience Hot when fraud is suspected. Reviewed on: 19th April 2025

Latest lowest rating:

2

Do not value my custom - closing my account I obtained a credit card from Vanquis nearly 4 years ago with a £600 credit limit, despite making payments back every month and paying much more than ... Read more Reviewed on: 22nd April 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (527)

Review of the Vanquis, Credit Card:

About two years ago, I had a very positive experienc...

About two years ago, I had a very positive experience with Vancity’s credit card services. After a legally justified trip cancellation, the airline company refused to issue a full refund for three tickets totaling £2000. I submitted the relevant documents to Vancity’s customer support, and they handled the case with professionalism and care, ultimately refunding the full amount to my account. This level of support built strong trust in their services, and since then, I have recommended Vancity to others as well. Reviewed on: 18th April 2025

Do not value my custom - closing my account

I obtained a credit card from Vanquis nearly 4 years ago with a £600 credit limit, despite making payments back every month and paying much more than minimum payment, using the card regularly, I have never received anything more from them. I even called them and asked why they have never offered me a credit increase, they could see I never missed a payment, they still said they are not going to offer me anything more than the £600. This does not make sense to me as I have a good credit history, payments never missed and other lenders offer increases, so why not Vanquis, I felt like my custom to them doesn’t mean very much and I have decided to close my account with them. I do not feel valued by them, Reviewed on: 22nd April 2025

Direct debit was not taken and I was charged £12

After setting Direct debit and confirming it form Vanquis bank Direct debit was not taken and I was charged £12 for late payment. Great job. Absolut scam! Reviewed on: 20th April 2025

Very secure app and online experience Hot when frau...

Very secure app and online experience Hot when fraud is suspected. Reviewed on: 19th April 2025

Excellent card

Excellent card easy to use reasonable rates Reviewed on: 19th April 2025

Superb credentials,account in safe hands,which puts...

Superb credentials,account in safe hands,which puts one at ease with all the scams and misselling current,lots of advice given to keep you account safe,and account easy to use and run Reviewed on: 19th April 2025

Very helpful and professional.

Very helpful and professional. Looking at me as a customer. Reviewed on: 18th April 2025

Amazing credit card.

Amazing credit card. Credit limit increased at regular intervals. Easy to use mobile app. 10 on 10 from my side. Reviewed on: 18th April 2025

Kind, helpful customer service.

Kind, helpful customer service. Wo Reviewed on: 18th April 2025

Very efficient company and the app is really easy to...

Very efficient company and the app is really easy to use Reviewed on: 18th April 2025

Very satisfied with the product and the customer ser...

Very satisfied with the product and the customer service Reviewed on: 18th April 2025

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