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Vernon Building Society: Mortgages reviews

4.87
Based on 568 reviews, last reviewed 21st Feb 2026
168% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Not just a Building society but Building community. Friendly staff well informed ansalways looking to get the best deal for the customer. No pushy sales or gray areas with Vernon. Reviewed on: 21st February 2026
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T Rae

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (568)

Review of the Vernon Building Society, Mortgages:

trying to find a mortgage when you are getting old

5
trying to find a mortgage when you are getting old is disturbingly complex and often leads nowhere. But Vernon accepted immediately and, realising my pension is £10.000 a month and continues even after my death, Vernon accepted very quickly. I was up and running in a very short time. Since then I have been amazed and satisfied with Vernon's non-bureaucratic and thus speedy management of my case. Reviewed on: 25th March 2024

In branch service review

5
Taking on a mortgage late in life is not easy. Thank you for taking care and explaining things when I have needed advice. Reviewed on: 25th July 2024

Reliable

5
I love the direct service. All the staff are friendly, reliable and efficient. Reviewed on: 25th July 2024

Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024

spoke with Maureen Derbyshire various times,she was...

5
spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024

Friendly

5
Lower your rates for long-term business. Reviewed on: 24th June 2024

Amazing

5
Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024

Excellent

5
Branch needs to be open more often. Reviewed on: 24th June 2024

Jack was excellent & the Vernon had the best rate.

5
Jack was excellent, helpful, supportive, patient with my elderly relative. Easy to get hold of, always ringing back quickly. I would not hesitate to recommend Jack and the Vernon. They had the Best RIO mortgage rate on the market as well! Reviewed on: 12th June 2024

Professional

5
We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024

First class service .

5
I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024

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