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Vernon Building Society: Mortgages reviews

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4.87
Based on 564 reviews, last reviewed 15th Feb 2026
152% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very helpful i would highly recommend Vernon building society was very helpful with my remortgage. They was always there if I needed any help. I would highly recommend this building societ... Read more Reviewed on: 15th February 2026
Maria D's avatar
Maria D

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (564)

Review of the Vernon Building Society, Mortgages:

Vernon Building Society Colleague went above and beyond

5
Megan P from Vernon Building Society went above and beyond to provide guidance, support and obtain a product that fit my needs! In the end, I decided to stay as I am, but I'm really grateful for Megan's support and will certainly return to Vernon in the future! If your after a Mortgage I highly recommend Vernon Reviewed on: 12th March 2025
Alex H's avatar
Alex H

Amazing

5
Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024
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Verified Member

Excellent

5
Branch needs to be open more often. Reviewed on: 24th June 2024
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Verified Member

Jack was excellent & the Vernon had the best rate.

5
Jack was excellent, helpful, supportive, patient with my elderly relative. Easy to get hold of, always ringing back quickly. I would not hesitate to recommend Jack and the Vernon. They had the Best RIO mortgage rate on the market as well! Reviewed on: 12th June 2024
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Paul from Sheffield

Professional

5
We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024
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Verified Member

First class service .

5
I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024
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Andy H

Helpful

5
Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024
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Verified Member

Superb

5
You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024
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Verified Member

Human touch

5
vernon listen to your needs, if things don't go to plan they work with you to get the best outcome. Not the cheapest but there is value is speaking to a person. Reviewed on: 22nd April 2024
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Verified Member

Excellent

5
Lower rates needed but more to do with the economy. Reviewed on: 22nd April 2024
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Verified Member

Exceptional customer offerings

5
Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024
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