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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (570 reviews)

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4.88

Based on 570 reviews, last reviewed 2nd Mar 2026

107% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

trying to find a mortgage when you are getting old

trying to find a mortgage when you are getting old is disturbingly complex and often leads nowhere. But Vernon accepted immediately and, realising my pension is £10.000 a month and continues even after my death, Vernon accepted very quickly. I was up and running in a very short time. Since then I have been amazed and satisfied with Vernon's non-bureaucratic and thus speedy management of my case. Reviewed on: 25th March 2024

Professional

We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024

First class service .

I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024

Helpful

Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024

Superb

You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024

Human touch

vernon listen to your needs, if things don't go to plan they work with you to get the best outcome. Not the cheapest but there is value is speaking to a person. Reviewed on: 22nd April 2024

Excellent

Lower rates needed but more to do with the economy. Reviewed on: 22nd April 2024

Exceptional customer offerings

Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024

why i like

easy to contact, always have an answer Reviewed on: 26th March 2024

Excellent customer experience

Real and knowledgeable people at the end of the telephone line ready to help with non standard queries. Reviewed on: 26th March 2024

Great experience - Buy For Uni

I used the Vernon’s buy for Uni scheme, and it was the biggest decision of my life. I’m so glad that societies like the Vernon offer mortgages to young people, without needing even a deposit Reviewed on: 26th March 2024

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