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Vernon Building Society: Mortgages reviews

4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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2%
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0%
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
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Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023

Helpful & Fast responses

5
The staff are easy to get hold of and always helpful with queries Reviewed on: 25th February 2022

Lifeline

5
Thank you to all at The Vernon for your support in helping with my mortgage and looking at my situation. A real human approach! Reviewed on: 25th February 2022

Great service

5
Really friendly service and kept me updated. Reviewed on: 25th February 2022

Excellent Customer Service

5
One of the few places that still have that ''Personal Touch'' can't beat it !! Reviewed on: 25th February 2022

Friendly

5
staff always friendly and helpful when sorting new products. Reviewed on: 31st January 2022

Perfect

5
The service we got at the outset was just what we needed at a very stressful time for us Reviewed on: 11th December 2021

Personal

5
Personal telephone service & human approach Reviewed on: 7th December 2021

Efficient

4
I would have liked to have been notified of a better product, rather than finding it myself Reviewed on: 5th December 2021

Great Mortgage Company!

5
Last year, I took out a mortgage with Vernon. Their customer service throughout the process was great, along with them being the best value deal for us on the market at the time. Reviewed on: 1st December 2021

Excellent

5
Professional staff always very helpful Reviewed on: 28th November 2021

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