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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (460 reviews)

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4.87

Based on 460 reviews, last reviewed 25th Nov 2024

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

In branch service review I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Vernon Building Society Mortgages reviews (460)

My Mortage Experience with Vernons - Louise Banks

The resaon for my review is largely down to Lucy Burnside who epitomised great customer service in every aspect of my mortgage application. The stress involved in my application, which was under difficult circumstances, was completely mitigated by the customer service I received. Emails were responded to immediately. Conversations were acted upon and followed up by the reassurance of an email or further telephone call as needed. The friendliness and care extended to me by Vernon's and specifically Lucy made me feel like a person Vernon's cared about rather than did a business deal with. I would thoroughly recommend this as an all round excellent service. Thank you. Reviewed on: 21st January 2019

Fantastic

Have already recommended VBS to everyone I know in the area Reviewed on: 18th January 2019

REAL Personal Service

Able to speak with well informed personnel who are very polite and who have the time to explain everything to you. Nothing is too much trouble and their commitment to customers is second to none. Reviewed on: 11th January 2019

Retirement mortgages from the Vernon give choice to older people in a very limited market.

Having the ability to find a mortgage product at the Vernon which makes mortgage borrowing possible at 70 or over has been a real lifeline. The possibility of carrying on being an independent homeowner with affordable payments has taken a lot of worry away. The service from the staff has been clear and professional. Reviewed on: 11th January 2019

Excellent service

We have had dealing with the Vernon Building Society over a number of years. The quality of their advice has always been excellent. The staff are friendly, knowledgable, and efficient. Very highly recommended. Reviewed on: 11th January 2019

Great service

The service exceeded my expectations. They were helpful, friendly and did exactly what they said they would. They returned calls when they said they would. And completed my mortgage speedily and efficiently. Service that is sadly unusual these days. I have already recommended them more than once. 10/10. Reviewed on: 11th January 2019

Personal service

Professional & friendly You can deal with a human face rather than a computer! Reviewed on: 11th January 2019

Helpful

Bigger offices - that fit 3 people better Reviewed on: 4th January 2019

Individual

Local business involved in community, helpful Reviewed on: 2nd January 2019

Remortgage

All has gone quite smoothly but really irritated that a valuation was required when the LTV was 15%. Quite unnecessary as was the cost of the valuation Reviewed on: 2nd January 2019

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