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Vernon Building Society: Mortgages reviews

4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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1%
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0%
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Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
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Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Approachable

5
Feel that the staff are looking after me and my interests, always available and firendly. Have always beenimpresseed by the range of flexible products Reviewed on: 7th May 2019

Reliable

5
A cheaper mortgage rate! A commercial offset mortgage Reviewed on: 3rd May 2019

Reliable

5
Great service, quality products and loyalty shown to customers Reviewed on: 2nd May 2019

Helpful

5
Good to talk to knowledgeable people who have the time to get things right. Reviewed on: 12th April 2019

Brilliant

5
Customer service is brilliant and so is the fact you treat everyone independently Reviewed on: 8th April 2019

Helpful

5
Easy to contact. Staff are knowledgeable and explain in simple terms. Reviewed on: 7th April 2019

Helpful

5
You always keep us informed as to what is going on. Reviewed on: 6th April 2019

Re-mortgage

4
Very happy with the service, but frustrated by the number of hoops we had to jump through to complete the application - Not sure if this is just down to a nervous market place following the collapse in 2009 or new legislation!? Reviewed on: 1st April 2019

Fantastic

5
Happy to help attitude from Cathy Wood on dealing with our mortgage query Reviewed on: 13th March 2019

Friendly and Helpful

5
Always friendly on the phone and always happy to help Reviewed on: 10th March 2019

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