Write a review

Newsletter

Go to business site

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (616 reviews)

View other Vernon Building Society products

4.84

Based on 616 reviews, last reviewed 9th Sep 2026

62% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

A very professional and friendly experience throughout. A very professional and friendly experience throughout. Would highly recommend. Reviewed on: 9th September 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Vernon Building Society Mortgages reviews (616)

3rd year customer for a joint mortgage

3rd year mortgage review and everything for renewing was speedy, no stress, signed 2 forms and scanned back within the hour signed up to a new deal for another 3 years, no money needed spending :) Super amazing customer service, I already said today even though we are on a new deal till 2023 I will renew again in 2023 with them :) Reviewed on: 30th November 2020

Reply from Vernon Building Society Wow, our team will be very happy to read such incredible feedback Joanne! Merry Christmas! Response date: 16th December 2020

Excellent

Great customer service and understanding / knowledgeable staff Reviewed on: 30th November 2020

Reply from Vernon Building Society Delighted to hear this David, our teams pride themselves on their efforts with our members. Merry Christmas! Response date: 16th December 2020

Mortgage Scheme

Excellent customer service from the Vernon, as always. Reviewed on: 20th November 2020

Reply from Vernon Building Society Thank you for your kind words Debbie, long may it continue! Merry Christmas! Response date: 16th December 2020

Quick, professional, easy

Speed without losing any aspect of professionalism. Very clear, concise instructions and reporting. Made getting my mortgage offer a stress free experience. Thank you. Reviewed on: 4th November 2020

Reply from Vernon Building Society It's a pleasure to know that we were able to make this process as stress free as possible for you Ms Rice! Response date: 6th November 2020

Great experience as a first time buyer

I was lucky enough to find Vernon Building Society through my mortgage broker who had previously worked with them. I was a bit sceptical of going with an unknown name, but took the advice. I haven’t looked back - my entire dealings with Vernon have been easy, quick and helpful. Even in the middle of a pandemic I was still able to apply and secure a mortgage and they didn’t delay the process at any point. Customer services have been helpful and the communication has been simple and clear. Thanks for the hamper too - a lovely touch. Looking forward to many more years with Vernon. Reviewed on: 4th November 2020

Reply from Vernon Building Society Hi Miriam, it's an absolute pleasure to have helped first time buyers such as yourselves and to have made the process as simple as possible in these unprecedented times! Thank you for your feedback! Response date: 4th November 2020

Holiday Let

A complicated process buying via a newly setup Limited Company, turned out to be no hassle at all. Reviewed on: 4th November 2020

Reply from Vernon Building Society Very happy to hear that we were able to make the process as hassle free as possible for you! Response date: 4th November 2020

Friendly professional COVID safe process

COVID-19 made dealing with our mortgage renewal more difficult but Neal took us through the process, simplified it and with the help of the team, gave us what we needed. Reviewed on: 31st October 2020

Reply from Vernon Building Society Hi Tony, Thank you very much for your feedback, glad to hear Neil could make the process as simple as possible for you in these unprecedented times! Response date: 4th November 2020

Excellent

Great customer service and understanding / knowledgeable staff Reviewed on: 28th October 2020

Reply from Vernon Building Society Hi David, we pride ourselves on our customer service so it's great to hear that you experienced it so well! Response date: 6th November 2020

Our 4th Vernon Mortgage

The helpful, knowledgeable, sensible and listening Building Society! Maureen is great and we would recommend her to anyone Reviewed on: 15th October 2020

Reply from Vernon Building Society Hi Mark and Julie, thank you for such nice feedback! I'll be sure to pass your nice words onto Maureen, she'll be very pleased to hear it! Response date: 19th October 2020

Excellent from start to finish!

The Vernon were friendly and easy to deal with throughout my mortgage application. My mortgage advisor Lucy was fantastic and constantly kept me updated. I would recommend anyone who’s looking for a mortgage to speak to The Vernon. Reviewed on: 9th October 2020

Reply from Vernon Building Society Hi Jordan, that's fantastic to hear, I'm sure Lucy will be thrilled to hear you're happy with the service. I'll be sure to pass this on! Response date: 19th October 2020

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.73 from 147 reviews
Lifetime Mortgage
from more 2 life 3.35 from 5 reviews
Mortgages
from Ecology Building Society 4.71 from 99 reviews

Want to see more from Vernon Building Society?

Savings
from Vernon Building Society 4.87 from 3988 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Vernon Building Society: Mortgages reviews

62% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Vernon Building Society: Mortgages now

Vernon Building Society Mortgages reviews (616)

3rd year customer for a joint mortgage

Excellent

Mortgage Scheme

Quick, professional, easy

Great experience as a first time buyer

Holiday Let

Friendly professional COVID safe process

Excellent

Our 4th Vernon Mortgage

Excellent from start to finish!

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Savings

Insurance

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024