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Vernon Building Society: Mortgages reviews

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4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Don't always believe

3
Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020
Ela's avatar
Ela

Excellent

5
Friendly staff and I trust their advice. Great service. Reviewed on: 1st September 2019
Lee's avatar
Lee

Very person centred friendly approach

5
Lucy talked us through everything step by step, answered all our questions but also took time to listen to us. It made the whole process so much easier and stress free Reviewed on: 20th August 2019
btracybird@aol.com's avatar
[email protected]
Reply from Vernon Building Society We are really glad to hear you had a stress free time with us, we will pass this message on to Lucy! Response date: 21st August 2019
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Vernon Building Society

Excellent

5
I wanted to stay with a local company. Customer relations are excellent. Reviewed on: 18th August 2019
Mavis's avatar
Mavis

Reassuring

4
More info about options. Scale/graphs comparisons. Reviewed on: 11th July 2019
David's avatar
David
Reply from Vernon Building Society Hi David, I have passed this information on for you. Thank you for the feedback. Response date: 8th August 2019
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Vernon Building Society

Perfect - when everything else seemed lost

5
Open minded and willing to help. Overall very impressed with service! Would recommend over and over Reviewed on: 1st July 2019
Robert's avatar
Robert
Reply from Vernon Building Society We are so glad that you feel this way Robert! We are here to help. Response date: 3rd July 2019
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Vernon Building Society

Superb

5
Feels like a family business that cares about customers! Reviewed on: 27th June 2019
Andrew's avatar
Andrew
Reply from Vernon Building Society We really do care about our customers Andrew! Response date: 10th July 2019
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Vernon Building Society

Brilliant

5
I love the professionalism and helpfulness of everyone that I come into contact with at the Vernon. Thank you! Reviewed on: 25th June 2019
John's avatar
John
Reply from Vernon Building Society We had a great time meeting you too John. We are glad you had such a good experience. Response date: 10th July 2019
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Vernon Building Society

Local

5
Accessible offices and helpful staff Reviewed on: 24th June 2019
Jeff's avatar
Jeff
Reply from Vernon Building Society Any of our six local branches would be happy to help you again Jeff. Response date: 10th July 2019
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Vernon Building Society

Flexible

4
In the past I have had a single point of contact now I never [inelligbile] Reviewed on: 23rd June 2019
P. J Shaw's avatar
P. J Shaw

Friendly

5
Availability of staff, should you wish to speak to someone in person Reviewed on: 4th June 2019
Mr & Mrs Pickup's avatar
Mr & Mrs Pickup
Reply from Vernon Building Society Our staff are always on hand to help when you need it Mr & Mrs Pickup. Response date: 10th July 2019
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Vernon Building Society

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