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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (572 reviews)

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4.87

Based on 572 reviews, last reviewed 3rd Mar 2026

111% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Don't always believe

Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Best

Brilliant customer service, good deals, retirement mortgages Reviewed on: 23rd January 2019

This is an old fashioned proper Building Society

You talk to actual people who look at your actual circumstances and are ready to fit your needs. Reviewed on: 23rd January 2019

amazing

Service we have received has always been 100%. We love the Vernon and we deal with real people. Reviewed on: 22nd January 2019

Always very helpful

Always been very helpful and explained possibilities clearly Reviewed on: 22nd January 2019

Absolutely Excellent

The Vernon is Absolutely faultless. Reviewed on: 21st January 2019

Excellent throughout

We have now been with Vernon for 5 years,and could not fault them once Excellent 5 ***** rating Reviewed on: 21st January 2019

Leading the way

I had ,for 20 years ,an interest only mortgage with a major Building society when I reached the end of the term ,because I was 70 years old I was refused a continuation despite having never missed a payment.On extensive shopping around I found only ONE BUILDING SOCIETY Prepared to offer me a continuation and that was the VERNON. now many societies have followed. Luckily for me THE VERNON WERE AHEAD OF THE PACK Reviewed on: 21st January 2019

First class service

Meeting with staff is both professional and pleasant Reviewed on: 21st January 2019

Outstanding local service!

Highly competitive rates, efficient service, cost effective, friendly and always there when you need them. Reviewed on: 21st January 2019

Traditional

Helpful, responsive and cost effective Reviewed on: 21st January 2019

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