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Virgin Money: Credit cards reviews

View other Virgin Money products
3.80
Based on 799 reviews, last reviewed 21st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Very easy to deal with

5
Very easy company to deal with and a good simple website to navigate never had any real problems but when I did the customer service was excellent. Reviewed on: 14th December 2018
steve's avatar
steve

Great service

5
I'm always kept informed and updated Reviewed on: 14th December 2018
Jeff Maffey's avatar
Jeff Maffey

Great offers & app is easy to use

5
App is easy to use and card was delivered quickly after applying. Great offers on transfers Reviewed on: 14th December 2018
Jess's avatar
Jess

Fantastic service without fail

5
I've had great customer service everytime I have spoken with Virgin Money, and have great deals that have been fantastic this year. Would 100% recommend. Reviewed on: 14th December 2018
Lisa Monger's avatar
Lisa Monger

Brilliant everything

5
Virgin Money have the best customer service ever. Thank you Reviewed on: 14th December 2018
Tony Mason's avatar
Tony Mason

Problem free credit card

5
Have used Virgin for 2 years on 0% deal and everything has been problem free including 2 retail/travel companies going bust and Virgin dealing with that hassle free Reviewed on: 14th December 2018
Annie McGoff's avatar
Annie McGoff

Great service

5
Service focused. Very helpful when needed. Reviewed on: 14th December 2018
Nathan's avatar
Nathan

Great deals

4
Great deals on credit cards, my only gripe is they do not have a banking app. Reviewed on: 14th December 2018
AnthonyTierney92's avatar
AnthonyTierney92

Satisfied Virgin Customer

5
I opened a credit card with Virgin this year and have been really impressed with the service received, highly recommended. Reviewed on: 14th December 2018
Jonathan Steele's avatar
Jonathan Steele

Good feel

4
Friendly helpful staff who referred me to website that worked. Reviewed on: 14th December 2018
Richard Nigel Stembridge's avatar
Richard Nigel Stembridge

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