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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Like being part of the family.

5
Waggel have been perfect, from ease of use, to clear instructions surrounding cover, even adding pets is so quick and easy. Less than a minute and you’re covered. The newsletters are great too. Makes you feel like you and your pets are part of a wider community. Couldn’t recommend highly enough. Reviewed on: 12th August 2020

Pet insurance as it should be

5
All contact has been clear and precise with no issues Reviewed on: 12th August 2020

Reactive

5
Reasonable prices Good coverage And a friendly, helpful online service via chat. Like really helpful ! Reviewed on: 12th August 2020

Georgia

5
Just what we wanted for our ten year old rescue Georgia Reviewed on: 12th August 2020

Good choice

4
Good choice of cover options at a reasonable price and easy to use website. Have recommended already. Reviewed on: 12th August 2020

Good insurance

5
Friendly customer service, easy to set up! Would 100% recommend! Reviewed on: 12th August 2020

Best pet insurance ever!

5
Waggel is the best pet insurance company I have ever used. Using previous ones I have always been worried when trying to make a claim but not with Waggel ... It's like they care for your pet as much as you do! Reviewed on: 12th August 2020

Very accessible and modern

5
Finally an insurance that is modern and online, transparent and cares about you pet's wellbeing, not just paying out claims. The team have been very responsive whenever we needed and it's so easy to use. Reviewed on: 12th August 2020

Excellent reasonable insurance

5
Whilst I have not had to use it yet, the additional extras they provided such as FirstVet subscription have been very helpful. Reasonably priced too. Reviewed on: 12th August 2020

New dog owner

5
I am a new dog owner and after browsing various pet insurance companies for quotes I found waggel to be the best value for money and the simplest to understand. Reviewed on: 12th August 2020