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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

No issues at all . Quick to set up

5
Very quick set up , informative and good communication. Nice that you get perks with other companies too . Reviewed on: 12th August 2020

Pet cover, service and price second to none.

5
After checking many pet insurance web sites and a few not on search engines, we found that Waggel suited our needs and gave us the cover we needed for our newly acquired puppy. Reviewed on: 12th August 2020

Best pet insurance on the market

5
Very happy with Waggel. Apart from the fact that it offers very competitive prices, their customer service is very friendly and always very helpful. Their website is also well done and you can access also other interesting offers on pet care. Fully recommended! Reviewed on: 12th August 2020

Simple, great value

5
Easy to use website, informative. Great levels of cover Reviewed on: 12th August 2020

Best pet insurance out there

5
Easy to use and transparency on all costs. Fun rewards perks Reviewed on: 12th August 2020

Stress free piece of mind

5
Stress free and approachable experience in signing up to cover my furry friends. Everything is clear and concise and gives confidence in the product without over complicating or needing endless phone calls. Would certainly recommend to any pet owner. Reviewed on: 12th August 2020

What a pet owner needs to feel safe!

5
So easy to set up. Swift responses if you make contact. Feel like you’re part of one big family. Reviewed on: 12th August 2020

Pet insurance made easy

5
It was incredibly easy to sign on with Waggel, from their platform experience to their product descriptions they made it simple to understand what you were signing up for, nothing hidden or in 'fine print' so to speak. Reviewed on: 12th August 2020

Straightforward pet insurance

5
A really simple process to set up a policy for our new pup, everything clearly explained. The price was better than a big competitor for the same level of cover too. Follow-up email with offer of a named advisor (who's also a veterinary nurse) was very reassuring. Reviewed on: 12th August 2020

Smooth and user friendly

5
Not too complicated, affordable, user friendly interface on the website and lots of opportunities to win competitions from their partners. Reviewed on: 12th August 2020