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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1247 reviews)

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4.74

Based on 1,247 reviews, last reviewed 9th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Clear. Innovative. Passionate. And cost effective enough to make any pet owner Waggel.

I was with Pet Plan for 13 years. But what hooked me in to Waggel - apart from the brand look and feel, the costs and the ease of getting quotations. Was the clear and concise information, and an instance sense of trust. That can only come through from a Company that is passionate about what they do and why. Reviewed on: 12th August 2020

Simply superb

Really professional company that offers simple and affordable packages with great cover and customer service. Reviewed on: 12th August 2020

Great insurance company

Modern and cool website and app, making pet insurance easy! Their social media and newsletters are always helpful and fun They are a small company that makes them very personable. When my kitten got ill and passed away, they dealt with it in a very sensitive and personable way and made things so easy so i can grieve without having to worry about the vet bills. I couldn't recommend enough! Reviewed on: 12th August 2020

I love these!

Great price for my 12 y/o dog, thanks waggle!! You are saving me a lot compared to my old pet insurers, and I like that you stay in touch, but without bombarding me with emails!! Reviewed on: 12th August 2020

Great insurance

Easy to Understand and to sign up for level of cover that best suits your needs. Reviewed on: 12th August 2020

Super easy, fast and personal

Able to cater your own requests when setting up the insurance. Couldn’t find anything else similar, fully recommend Reviewed on: 12th August 2020

Super easy for a new pet owner to get to grips with :)

I had no idea what I was looking for or what I should expect to spend... so Waggel made it super easy for me and my new pup Stanley Reviewed on: 12th August 2020

Really pleased so far

Quick and easy access to help and support when needed, especially like the free virtual vet consultations that are included Reviewed on: 12th August 2020

Easy to setup

Luckily, have not had any need to use insurance yet but sure would be easy as experience has been positive so far. Reviewed on: 12th August 2020

Quick, simple and most importantly affordable

I intially tried Waggel because they support Dogs on the Streets charity, being one of the early customers I had a discount and to be honest was expecting a big increase in the second years premium. How wrong was I?!! Although I had a claim in the first year, my renewal was a pleasant suprise, no nasty, excessive increase and the claim was dealt with very quickly, unlike insurance companies I have been with in the previous 20 years. Do give Waggel a try, you won't regret it. Reviewed on: 12th August 2020

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