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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

A smarter way to insure your furry friends

5
Waggel really has revolutionised pet insurance for me. Not only with the simplicity and ease of having everything at the touch of a button on your phone, but just how seamless and effortless the overall experience is of being a customer with them. The Waggel staff are genuinely lovely and add to the joy to be part of the Waggel customer family! I 100% recommend Waggel to anyone with pets. Reviewed on: 12th August 2020

Competitive price and great customer service

5
They made it very easy for me to set up, plus it was the best price, plus I got a discount from a friend :) Reviewed on: 12th August 2020

Easy to set up

5
Competitive prices and easy set up Reviewed on: 12th August 2020

simple, easy to understand, fair

4
Luckily I haven't had reason to use their services yet, being a new client. Reviewed on: 12th August 2020

Cheap and very good

5
Happy with price and so many things you can get Reviewed on: 12th August 2020

Simple, Clear and Modern Pet Insurance

5
I spent a lot of time searching for pet insurance for our new puppy on the usual comparison sites and just felt absolutely bamboozled with all the legal jargon and wildly different pricing. Waggel was a breath of fresh-air. They clearly outlined the policy terms and allowed me to choose the amount / level of cover that matched my budget. It was fast and simple to set up and I had complete confidence in what I was actually purchasing. I wish all insurers were as simple and down-to-earth as Waggel. Reviewed on: 12th August 2020

Simple and affordable

5
Clear, simple explanation of your policy and it couldn't be easier to get your pet covered. Great travel coverage, free vet calls, and dental coverage included with all standard policies. The most affordable option on the market. Reviewed on: 12th August 2020

Easy to sign up but not lots of communication

3
Easy to sign up on the website but lack of communication/clarity is sometime lacking. Good offers and rewards though and has made things easier! Reviewed on: 12th August 2020

Simple, honest, quick & friendly

5
Website is really easy to navigate & use. Simple to make a claim & contact Waggel when you need. Great perks of being with them too! Reviewed on: 12th August 2020

Quick, easy and efficient!

5
Easy-to-use app and clear claims structure. The unlimited free FirstVet video calls are a great additional benefit! Reviewed on: 12th August 2020