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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1247 reviews)

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4.74

Based on 1,247 reviews, last reviewed 9th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Very reasonable price especially for pensioner

Top class service at competitive price. Keep up good work Reviewed on: 12th August 2020

Pet Insurance as it should be!

Great product, great value plus discounts from briliant suppliers. What is not to like. Reviewed on: 12th August 2020

Outstanding service

Waggel have demystified the world of insurance and have a wonderfully approachable manner to their service. Having gone through our tragic and unexpected loss of my puppy recently, they have made the process of following up on pet insurance one less difficult thing to think about. Everything they do is simple and super easy to understand. Bravo Waggel! Reviewed on: 12th August 2020

Pet-Driven Insurance! Novel & Client Focused!

Waggle provides me with a new and “me focused” insurance experience. Pet not premium focused, including those exclusions you see with other insurers (e.g. dental - which people see as still for pets but trust me can be a nightmare!) and giving me confidence I will be covered if the worst happens. Excellent customer care team who are super responsive and treat you like a human not a case number! Reviewed on: 12th August 2020

Different way of looking at things

Waggel is a breath of fresh air, they know my pets name and are genuine pet lovers, I’ve had a video call with the CEO to give feedback, there is a Facebook group, they’ve posted my pet on their insta (with permission) they have great offers and discounts for members, dedicated support who genuinely care and free vet consultations - what more could you want! Super simple online dashboard and clear direction for innovation to make insuring your pet clearer, simpler and more tech friendly. Many other insurers are just a name and a piece of paper you get no real feeling that they are there for you. Waggel has really shown me how insurance for you beloved pets should be! Reviewed on: 12th August 2020

Incredibly Easy Pet Insurance!

Waggel is the best pet insurance company I’ve ever used. It’s so easy and makes asking questions about claims or policies super easy. The chat function is a total game changer and is a far cry from the typical automated response and “20-minutes on hold” experience that other insurance policies have. Highly recommend Waggel to anyone who is tired of feeling like insurance companies are purposefully being confusing or vague. Waggel is 100% a modern insurance company MADE for people who love and care for their pets. Reviewed on: 12th August 2020

Great insurer

Great site, easy to use and get a choice of quotes. Reviewed on: 12th August 2020

I want ALL INSURANCE IN THE WORLD to be like Waggle

As a first time dog mamma Waggle have been everything and more. ♥️ Reviewed on: 12th August 2020

Excellent service and very easy to use.

I found waggel very easy to use and they offer an excellent service and quality at a great pricey. On top of this they have a very useful Vet video call service, free of charge. I would definitely recommend. Reviewed on: 12th August 2020

Great service!

My experience with Waggel has been great all round - a very easy service to purchase, the website is well designed and informative and the cover very competitively priced. Communication has been excellent also and everything I’ve received from the Company, including the super cute collar tag has been well designed. Would highly recommend! Reviewed on: 12th August 2020

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