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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Signed up no worries

5
Signed up no worries, quick and simple ........ not made a claim as yet though with what I've looked into and read up on I cant see that being an issue either though hopefully I won't have to claim Reviewed on: 6th August 2020

Easy peasy lemon squeezy!

5
We were looking at insurance with a well known company that penalised us for having a giant cross breed. None of this here, totally Reasonable pricing, easy to set up, environmentally friendly as all Documents are sent by email, fast and friendly responses by telephone and email. Also Most relevant no penalising for breeds and less than half the price of what other companies were quoting for lifetime policies. Highly recommend!!! Reviewed on: 6th August 2020

Love Waggel - Recommended!

5
We were struggling to find a decent insurance for our cat that didn't give us a load of grief with questions and criteria. After a lot of shopping around, we came across Waggel and were genuinely pleasantly surprised at how easy it was to register and how great the monthly price was. Decided within two seconds that this was the insurance company we were going to go with, and have already taken advantage of the free online vet consultations! Couldn't be happier with the choice. Thanks Waggel! Reviewed on: 6th August 2020

Most straightforward and usable insurance company I've ever used.

5
Waggel makes it so easy to sign up and tailor the level of cover to your needs. They insure dental procedures and there are loads of great discounts available through their membership. I've recommended Waggel to one friend, who signed up, and I'd recommend again! Reviewed on: 5th August 2020

Friendly, straight forward and super easy!

5
Waggel are fantastic. 5 star customer service and I love their attitude towards insurance. Reviewed on: 5th August 2020

Most helpful insurance company!

5
I signed up to Waggel recently, it was so simple to sign up. I did fill in a few things wrong and was able to chat a lovely lady in customer services who helped out. So much piece of mind if I were to ever claim. Reviewed on: 5th August 2020