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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022
RhysT's avatar
RhysT

easy and quick

5
Great and easy process to purchase. No-fuss concept. Very happy with Waggel so far! Reviewed on: 15th September 2020
millie's avatar
millie

No Woof Stuff

5
An unbelievable flexible plan to suit your needs. The versatility that can match your budget without compromising the level of cover you need. Reviewed on: 15th September 2020
Raymond J Holroyd's avatar
Raymond J Holroyd

Great customer service

5
Easy and quick to make a claim, and the service made it a smooth and stress-free experience. Reviewed on: 15th September 2020
Anna's avatar
Anna

New puppy

4
Have a new dachshund puppy and after looking at loads of insurance quotes and recommendations for other owners, checked waggle, the quote was very competitive and being able to see simple adjustments change straight away made life a lot easier. A like for like quote was even £13 cheaper. Nice to see options for offers. Reviewed on: 15th September 2020
Kevin Tracey's avatar
Kevin Tracey

Desperate

1
They refused to reimburse me arguing my cat had a pre-existing condition (which was definitely unrelated, but they don’t care), so I’ve been paying them for nothing for a year. Quite infuriating to be honest but no insurance in this country is willing to insure my once-previously-ill-in-another-country cat at reasonable conditions, so I’m keeping this one that is not too expensive in case something different happens to him. My only option left is literally to pray for him to stay healthy because I couldn’t afford it. So the least I could say is I am not happy, no. Reviewed on: 15th September 2020
Isabelle Julliard's avatar
Isabelle Julliard

So far so good

5
Haven’t made any claims yet but by perks alone it’s been super useful. Reviewed on: 15th September 2020
Den's avatar
Den

Easy to understand and good value

5
I chose Waggel as they are really user friendly, not just for understanding your cover but also for the amazing deals you get with them, and excellent advice with the vet video service. Reviewed on: 15th September 2020
EH's avatar
EH

Great customer service

5
Great value for money,I haven’t had to claim yet so can’t comment on that,but I have used the free vet video calls a couple of times and that has been absolutely amazing,really helpful and reassuring. Reviewed on: 15th September 2020
Petra Cron's avatar
Petra Cron

Review

5
I joined for the benefits they offer in regards to pet insurance. I have not been disappointed so far. Reviewed on: 15th September 2020
Nicci Worner's avatar
Nicci Worner

Great experience

5
Easy and helpful. Saved us heaps of money (five fur babies) as well as lots of cool extras! Reviewed on: 15th September 2020
Helen Anson's avatar
Helen Anson

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