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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Amazing experience so easy and very helpful staff

Amazing experience. So easy to get the pet insurance I needed. Reviewed on: 15th September 2020

Super reliable and easy to use

Couldn’t recommend enough! They take the hassle out of pet insurance :) Reviewed on: 15th September 2020

Great price, great service

The price was significantly cheaper than my previous insurer for better coverage. A no brainier! On top of that, when I’ve contacted the team they’ve been more than helpful. Reviewed on: 15th September 2020

4 paws up

Easiest insurance on the market, customizable to individual needs and easy to use!0 Reviewed on: 15th September 2020

Mr Reg Gunn

Pet insurance made simple yet offering all the benefits of other major companies but offering excellent value for money! Reviewed on: 15th September 2020

Efficient and caring- great customer service!

The staff have been caring and efficient whenever we have been in touch, I wouldn't hesitate to recommend Waggel. Reviewed on: 15th September 2020

Makes me want to wag my tail

Very helpful personal advice before I joined. Competive pricing. Useful pet tips from time to time. What's not to like Reviewed on: 15th September 2020

Great newcomer

We had an unexpected large vets bill shortly after we took out the policy. But Waggle paid up really quickly & without any quibbling. Reviewed on: 15th September 2020

Preston is happy with waggel

Waggel responds pretty quick when there are queries to be answered. Reviewed on: 15th September 2020

There for me with extras when my existing company abused my loyalty

Hours searching for new insurance for my two dogs when my existing provider decided to double the premiums after a small claim for our younger dog. Waggle came out well on price and conditions. Since I signed up I have had amazing and regular communications. The other thing they seem to do so very well is the links with other businesses relating to your pets and gaining the customer discounts for their products. Haven’t made a claim yet and I hope I never have to.....but I have confidence that it will be an easy process when I will be in a stressful situation. Reviewed on: 15th September 2020

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