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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Looking for insurance for the older pet

4
I found waggle on the Internet after trying several other pet insurance which I found totally waste of time and were of no help at all! But I found waggle they had just what I was looking for great price easy to sort out and so far everything so straight forward and easy ! My only regret is that I wished I found them sooner and you have given me peace of mind Reviewed on: 15th September 2020

Brilliant

5
Very easy to use, comprehensive cover and very good prices. Reviewed on: 15th September 2020

More than insurance and super easy

5
I moved from another insurer to waggel a couple of months ago. I thought the concept of changing pet insurance because it sucks was interesting and I thought I’d give a quote a go. It was super easy to get a quote and buy online. I liked that there is a vet helpline and was really impressed by the member offers - it feels like more of a service than insurance. And it feels like it was built by pet lovers. Reviewed on: 15th September 2020

Excellent

5
Excellent quoting system and easy to use. Reviewed on: 15th September 2020

Great service great price

5
Swapped from another insurance no issues Great service Reviewed on: 15th September 2020

Charming

5
Charming company and the access to vet video calls is such a comfort Reviewed on: 15th September 2020

Very easy

5
Joined early this year very easy to join no complaints. Reviewed on: 15th September 2020

Amazing service at affordable price

5
I love services that offer online chat support and with Waggle, you even get video consultation with a vet! Totally impressed and as cheap as many other very basic insurers. Am recommending Waggel to all my pet owning friends! Reviewed on: 15th September 2020

Fast claims process

5
My unexpected claim for investigation of a grass seed up our dog’s nose was settled so quickly and pleasantly I could hardly believe I was dealing with an insurance company! Reviewed on: 15th September 2020

Quick Simple & affordable

5
Very easy to find my breed, sign up and set up the insurance plan. Would recommend. Reviewed on: 15th September 2020

Simple and Easy

5
Had never heard of Waggel but saw an Instagram ad and went for it. Process was really easy and added insurance for my cat in minutes. Better than comparison websites...! Reviewed on: 15th September 2020