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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Purrrfect cover

Everything you could want in a pet insurance company, 10/10 service Reviewed on: 14th September 2020

Who knew insurance didn't have to be boring?

Insurance is not the most exciting topic and it's hard to differentiate companies by anything other than the cost. Waggel made the experience personable, fun and were consultative throughout the process whilst being competitive My four-legged friend is family and I made the decision similar to how I would choose healthcare for a sibling. Can't speak highly enough about them! Reviewed on: 14th September 2020

Pet insurance for dummies

This was by far the easiest insurance to understand and quickest to set up (and most competitive price for the criteria we were looking for) Reviewed on: 14th September 2020

I don't like writing reviews

As the title suggests, I dont like writing reviews. Waggel are pretty good though. Reviewed on: 14th September 2020

The insurance company that makes my tail as stiff as a broom.

The customer support team is 2nd to none and they are always on paw (hand) to answer questions, give advice and tell the off joke through their amazing social media team. So far I haven't had to claim but I have used the incredible range of partner rewards very frivolously! 10/10 the best pet insurer out there! Reviewed on: 14th September 2020

Great company

Fanatic company, very professional and engaging! Great marketing too - it’s how I was introduced to Waggel in the first place!! Reviewed on: 14th September 2020

Excellent service

Just a brilliant company, excellent service and very thorough. Reviewed on: 14th September 2020

Best Insurance out there

Finally a company that’s made it easy to understand where your money is going and justification as to why it costs what it does. Also they’re pretty funny on social media. Reviewed on: 14th September 2020

Easy and adjustable

Great coverage in a really easy to understand policy. Being able to tailor it specifically to our dog and our budget is amazing! Reviewed on: 14th September 2020

Simple cover

The website and membership page is simple to navigate and gives me confidence that Cooper will be looked after if I ever need to use my cover, lots of good advice and tips too. Reviewed on: 13th September 2020

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